Apple devices falling off network since changing to a new Apple Airport Extreme instead of my Linksus

Question

Level 1

4 points

Apple devices falling off network since changing to a new Apple Airport Extreme instead of my Linksus

Frustrated with having Apple devices drop off my network since changing to a new Apple Airport Extreme. My iphone4 in particular has the most difficulty with the network. I have tried restarting the Airport device, turning off and restarting my phone neither have helped the problem.

I feel like the though of changing to an Apple product instead to help with connectivity since I have all Apple devices in my house (iPads, iPhones, Macbook Air, MacBook, and Apple TV) that I was helping myself, but my 6 year old Linksys rarely gave me difficulty, so perhaps I made a poor upgrade decision.

Any solutions? Suggestions?

Airport Extreme-OTHER

Posted on Aug 24, 2014 8:43 AM

Reply

Answer 1

jeffd55

Community Specialist

Aug 26, 2014 11:01 AM in response to uhaul

Hello uhaul,

Welcome to Apple Support Communities.

The following articles will give you some troubleshooting suggestions for your Wi-Fi connectivity issues. The first is primarily for your iPhone and the second more general for the other devices.

iOS: Troubleshooting Wi-Fi networks and connections

http://support.apple.com/kb/TS1398

Wi-Fi: How to troubleshoot Wi-Fi connectivity

http://support.apple.com/kb/HT4628?viewlocale=en_US

Regards,

Jeff D.

Reply