User profile for user: rhycefromtusmore
rhycefromtusmore Author
User level: Level 1
0 points

Macbook pro suddenly running very slowly

Hi there I was wondering if you could help with finding out why my macbook pro is suddenly running slowly. I did a EtreCheck here is the results:


EtreCheck version: 1.9.15 (52)

Report generated 25 August 2014 8:43:05 pm AEST


Hardware Information: ?

MacBook Pro (13-inch, Mid 2012) (Verified)

MacBook Pro - model: MacBookPro9,2

1 2.9 GHz Intel Core i7 CPU: 2 cores

8 GB RAM


Video Information: ?

Intel HD Graphics 4000 - VRAM: (null)

Color LCD 1280 x 800


System Software: ?

OS X 10.9.4 (13E28) - Uptime: 0 days 0:17:29


Disk Information: ?

TOSHIBA MK7559GSXF disk0 : (750.16 GB)

S.M.A.R.T. Status: Verified

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 749.3 GB (482.36 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


HL-DT-ST DVDRW GS31N


USB Information: ?

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver


Thunderbolt Information: ?

Apple Inc. thunderbolt_bus


Gatekeeper: ?

Mac App Store and identified developers


Launch Daemons: ?

[loaded] com.adobe.fpsaud.plist Support

[loaded] com.adobe.SwitchBoard.plist Support

[running] com.mcafee.ssm.Eupdate.plist Support

[running] com.mcafee.ssm.ScanManager.plist Support

[running] com.mcafee.virusscan.fmpd.plist Support

[loaded] com.microsoft.office.licensing.helper.plist Support

[not loaded] org.eyebeam.SelfControl.plist Support


Launch Agents: ?

[not loaded] com.adobe.AAM.Updater-1.0.plist Support

[loaded] com.hp.messagecenter.launcher.plist Support

[running] com.hp.productresearch.plist Support

[running] com.mcafee.menulet.plist Support

[running] com.mcafee.reporter.plist Support


User Launch Agents: ?

[loaded] com.adobe.AAM.Updater-1.0.plist Support

[loaded] com.facebook.videochat.[redacted].plist Support

[loaded] com.google.keystone.agent.plist Support


User Login Items: ?

iTunesHelper

uTorrent

TVUPlayer_OSX1.0


Internet Plug-ins: ?

Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 Support

FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 14.0.0.145 - SDK 10.6 Outdated! Update

AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support

Default Browser: Version: 537 - SDK 10.9

SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support

JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version


Audio Plug-ins: ?

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9


iTunes Plug-ins: ?

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9


3rd Party Preference Panes: ?

Flash Player Support

Flip4Mac WMV Support

Perian Support


Time Machine: ?

Time Machine not configured!


Top Processes by CPU: ?

3% WindowServer

1% uTorrent

1% fontd

1% Microsoft Word

0% HP Device Monitor


Top Processes by Memory: ?

172 MB Safari

164 MB com.apple.IconServicesAgent

131 MB Finder

131 MB mds_stores

115 MB Microsoft Excel


Virtual Memory Information: ?

4.54 GB Free RAM

2.33 GB Active RAM

347 MB Inactive RAM

808 MB Wired RAM

448 MB Page-ins

0 B Page-outs

MacBook Pro, iOS 7.1.2

Posted on Aug 25, 2014 3:52 AM

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10 replies
User profile for user: Lexiepex
Lexiepex
User level: Level 6
14,128 points

Aug 25, 2014 4:47 AM in response to rhycefromtusmore

Of course Ogelthorpe is right: uninstall McAfee. May already solve the issue. Look here: https://community.mcafee.com/message/285079.

-- uTorrent is basically inviting to "illegal" downloads. There are disadvantages to all Torrent apps: they broadcast a lot of data about you (otherwise the seedpeers/ trackers will not cooperate) and they often are packed in a untrustworthy installer. So try to avoid apps like that.

-- I have some special personal preferences also: a. uninstall Flip4Mac, you will not miss it, and if... use an App like VLC (http://www.videolan.org/vlc/).

b. Perian is not supported anymore, but almost all codecs are used in "standard" apps, so you will not miss it, if not... install it again. I have never seen any problems with Perian in Mavericks, but afaik it is not compatible anymore in Yosimite.

c. delete com.hp.messagecenter.launcher.plist and com.hp.productresearch.plist (even if you have a HP printer) from /Library/LaunchAgents/ .

-- Delete the secretly installed GoogleUpdater (google.keystone), when you can not find it look here: http://wireload.net/products/guu-google-update-uninstaller/

disregard all ads by MacKeeper , LittleSnitch and the like on that page and other sites. Uninstall with GUU and click the lock, so that this GoogleUpdater cannot be installed again. After that you can uninstall GUU.

Have fun,

Lex

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User profile for user: rhycefromtusmore
rhycefromtusmore Author
User level: Level 1
0 points

Aug 25, 2014 6:23 AM in response to Lexiepex

Thanks for the help guys. I tried removing everything except utorrent so far but they still appear etrecheck under launch agents but not user launch agents. When looking at launch agents in library only user launch agents appear. Hear is my new report

EtreCheck version: 1.9.15 (52)

Report generated 25 August 2014 11:19:49 pm AEST


Hardware Information: ?

MacBook Pro (13-inch, Mid 2012) (Verified)

MacBook Pro - model: MacBookPro9,2

1 2.9 GHz Intel Core i7 CPU: 2 cores

8 GB RAM


Video Information: ?

Intel HD Graphics 4000 - VRAM: (null)

Color LCD 1280 x 800


System Software: ?

OS X 10.9.4 (13E28) - Uptime: 0 days 0:41:59


Disk Information: ?

TOSHIBA MK7559GSXF disk0 : (750.16 GB)

S.M.A.R.T. Status: Verified

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 749.3 GB (498.65 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


HL-DT-ST DVDRW GS31N


USB Information: ?

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information: ?

Apple Inc. thunderbolt_bus


Gatekeeper: ?

Mac App Store and identified developers


Launch Daemons: ?

[loaded] com.adobe.fpsaud.plist Support

[loaded] com.adobe.SwitchBoard.plist Support

[loaded] com.mcafee.ssm.Eupdate.plist Support

[loaded] com.mcafee.ssm.ScanManager.plist Support

[failed] com.mcafee.virusscan.fmpd.plist Support

[loaded] com.microsoft.office.licensing.helper.plist Support

[not loaded] org.eyebeam.SelfControl.plist Support


Launch Agents: ?

[not loaded] com.adobe.AAM.Updater-1.0.plist Support

[loaded] com.hp.messagecenter.launcher.plist Support

[running] com.hp.productresearch.plist Support

[loaded] com.mcafee.menulet.plist Support

[loaded] com.mcafee.reporter.plist Support


User Launch Agents: ?

[loaded] com.adobe.AAM.Updater-1.0.plist Support

[loaded] com.facebook.videochat.[redacted].plist Support


User Login Items: ?

iTunesHelper

uTorrent


Internet Plug-ins: ?

AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support

FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 14.0.0.145 - SDK 10.6 Outdated! Update

Default Browser: Version: 537 - SDK 10.9

SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support

JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version


Audio Plug-ins: ?

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9


iTunes Plug-ins: ?

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9


3rd Party Preference Panes: ?

Flash Player Support

Perian Support


Time Machine: ?

Time Machine not configured!


Top Processes by CPU: ?

3% WindowServer

2% hidd

1% uTorrent

1% fontd

1% Microsoft Word


Top Processes by Memory: ?

164 MB Safari

156 MB com.apple.IconServicesAgent

123 MB com.apple.WebKit.WebContent

115 MB Microsoft Excel

98 MB mds_stores


Virtual Memory Information: ?

4.73 GB Free RAM

2.12 GB Active RAM

365 MB Inactive RAM

812 MB Wired RAM

534 MB Page-ins

0 B Page-outs

Reply
User profile for user: rhycefromtusmore
rhycefromtusmore Author
User level: Level 1
0 points

Aug 25, 2014 6:26 AM in response to Lexiepex

Thanks for the help guys. I tried removing everything except utorrent so far but they still appear etrecheck under launch agents but not user launch agents. When looking at launch agents in library only user launch agents appear. Hear is my new report

EtreCheck version: 1.9.15 (52)

Report generated 25 August 2014 11:19:49 pm AEST


Hardware Information: ?

MacBook Pro (13-inch, Mid 2012) (Verified)

MacBook Pro - model: MacBookPro9,2

1 2.9 GHz Intel Core i7 CPU: 2 cores

8 GB RAM


Video Information: ?

Intel HD Graphics 4000 - VRAM: (null)

Color LCD 1280 x 800


System Software: ?

OS X 10.9.4 (13E28) - Uptime: 0 days 0:41:59


Disk Information: ?

TOSHIBA MK7559GSXF disk0 : (750.16 GB)

S.M.A.R.T. Status: Verified

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 749.3 GB (498.65 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB


HL-DT-ST DVDRW GS31N


USB Information: ?

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information: ?

Apple Inc. thunderbolt_bus


Gatekeeper: ?

Mac App Store and identified developers


Launch Daemons: ?

[loaded] com.adobe.fpsaud.plist Support

[loaded] com.adobe.SwitchBoard.plist Support

[loaded] com.mcafee.ssm.Eupdate.plist Support

[loaded] com.mcafee.ssm.ScanManager.plist Support

[failed] com.mcafee.virusscan.fmpd.plist Support

[loaded] com.microsoft.office.licensing.helper.plist Support

[not loaded] org.eyebeam.SelfControl.plist Support


Launch Agents: ?

[not loaded] com.adobe.AAM.Updater-1.0.plist Support

[loaded] com.hp.messagecenter.launcher.plist Support

[running] com.hp.productresearch.plist Support

[loaded] com.mcafee.menulet.plist Support

[loaded] com.mcafee.reporter.plist Support


User Launch Agents: ?

[loaded] com.adobe.AAM.Updater-1.0.plist Support

[loaded] com.facebook.videochat.[redacted].plist Support


User Login Items: ?

iTunesHelper

uTorrent


Internet Plug-ins: ?

AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support

FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 14.0.0.145 - SDK 10.6 Outdated! Update

Default Browser: Version: 537 - SDK 10.9

SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 Support

JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version


Audio Plug-ins: ?

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9


iTunes Plug-ins: ?

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9


3rd Party Preference Panes: ?

Flash Player Support

Perian Support


Time Machine: ?

Time Machine not configured!


Top Processes by CPU: ?

3% WindowServer

2% hidd

1% uTorrent

1% fontd

1% Microsoft Word


Top Processes by Memory: ?

164 MB Safari

156 MB com.apple.IconServicesAgent

123 MB com.apple.WebKit.WebContent

115 MB Microsoft Excel

98 MB mds_stores


Virtual Memory Information: ?

4.73 GB Free RAM

2.12 GB Active RAM

365 MB Inactive RAM

812 MB Wired RAM

534 MB Page-ins

0 B Page-outs

Reply
User profile for user: Lexiepex
Lexiepex
User level: Level 6
14,128 points

Aug 25, 2014 6:57 AM in response to rhycefromtusmore

OK, we do it like this:

Finder: MacintoshHD-->Library-->LaunchAgents in this folder delete the two mcafee plists

(being there delete the two hp entries at the same time)

Finder: MacintoshHD-->Library--> LaunchDaemons in this folder delete the three mcafee plists

(being there delete the two hp entries at the same time)

Finder: MacintoshHD-->Library-->ApplicationSupport in this folder delete all folder(s) with mcafee in the name.

RESTART.

in SystemPreferences-->Users&Groups-->LoginItems remove all entries with the minus sign underneath.

Restart agin.

Uninstall uTorrent.

See if this is enough: produce a new etrecheck list.

Lex

Reply
User profile for user: John Galt
John Galt
User level: Level 10
160,466 points

Aug 25, 2014 11:23 AM in response to rhycefromtusmore

One or both of these removal instructions may be applicable.


How to install or uninstall McAfee Internet Security for Mac


How to uninstall and reinstall McAfee Agent 4.x on Macintosh computers

uTorrent remains active. If it has been used to download and install illegally distributed or "cracked" software, you may have already installed malware that EtreCheck is not designed to reveal. Merely removing uTorrent would not be sufficient to address that possibility.

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User profile for user: Lexiepex
Lexiepex
User level: Level 6
14,128 points

Aug 25, 2014 11:39 AM in response to John Galt

Hi John,

thanks for your help. I am travelling for 7 days and have only a half hour "free" once in a while.

About the torrent app: I have the impression that is is more likely music or movies downloaded. In that case the damage is contained.

If it is apps, most of the time the hosts file is compromised too.

The OP knows best what it was.

I hope that with all help found here he solves the issue.

Lex

Reply
User profile for user: John Galt
John Galt
User level: Level 10
160,466 points

Aug 25, 2014 12:16 PM in response to Lexiepex

About the torrent app: I have the impression that is is more likely music or movies downloaded. In that case the damage is contained.

If it is apps, most of the time the hosts file is compromised too.


I would not make either assumption. rhycefromtusmore provided no information regarding its use.


John Galt wrote:


... If [uTorrent] has been used to download and install illegally distributed or "cracked" software, you may have already installed malware that EtreCheck is not designed to reveal. Merely removing uTorrent would not be sufficient to address that possibility.

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Macbook pro suddenly running very slowly

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