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Helpful answers
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Oct 10, 2014 12:15 PM in response to swpatinsby Ajsha,I had the same thing, turns out iTunes was not recognizing my password (despite it being correct). Restarted my computer and had no more issues.
HTH
Ajsha
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May 15, 2015 1:26 AM in response to swpatinsby gmesse,You must write your name, forename (ex. Messe, Ghislain) with the comma.
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Nov 5, 2015 9:45 PM in response to swpatinsby Ius Codex,Still got this problem... other solution????