kgg2

Q: how do i get rid of a trojan?

how do i get rid of a trojan?

iPhone 4, iOS 4

Posted on Aug 25, 2014 4:07 PM

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Q: how do i get rid of a trojan?

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  • by Kappy,

    Kappy Kappy Aug 25, 2014 4:07 PM in response to kgg2
    Level 10 (271,860 points)
    Desktops
    Aug 25, 2014 4:07 PM in response to kgg2

    There are no iDevice trojans, so why do you think you have one?

  • by kgg2,

    kgg2 kgg2 Aug 25, 2014 4:14 PM in response to kgg2
    Level 1 (0 points)
    Aug 25, 2014 4:14 PM in response to kgg2

    my virus software indicated that it did

  • by Kappy,

    Kappy Kappy Aug 25, 2014 5:10 PM in response to kgg2
    Level 10 (271,860 points)
    Desktops
    Aug 25, 2014 5:10 PM in response to kgg2

    There is no such software for an iDevice. If you mean on your computer:

     

    Helpful Links Regarding Malware Problems

     

    If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide and The Safe Mac » Adware Removal Tool. Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.

     

    An excellent link to read is Tom Reed's Mac Malware Guide.

    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.

    See these Apple articles:

     

      Mac OS X Snow Leopard and malware detection

      OS X Lion- Protect your Mac from malware

      OS X Mountain Lion- Protect your Mac from malware

      OS X Mavericks- Protect your Mac from malware

      About file quarantine in OS X

     

    If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)

     

    From user Joe Bailey comes this equally useful advice:

     

    The facts are:

     

    1. There is no anti-malware software that can detect 100% of the malware out there.

    2. There is no anti-malware that can detect anything targeting the Mac because there

         is no Mac malware in the wild, and therefore, no "signatures" to detect.

    3. The very best way to prevent the most attacks is for you as the user to be aware that

         the most successful malware attacks rely on very sophisticated social engineering

         techniques preying on human avarice, ****, and fear.

    4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on

        your computer is intended to entice you to install their malware thinking it is a

        protection against malware.

    5. Some of the anti-malware products on the market are worse than the malware

        from which they purport to protect you.

    6. Be cautious where you go on the internet.

    7. Only download anything from sites you know are safe.

    8. Avoid links you receive in email, always be suspicious even if you get something

        you think is from a friend, but you were not expecting.

    9. If there is any question in your mind, then assume it is malware.

  • by MadMacs0,

    MadMacs0 MadMacs0 Aug 25, 2014 6:42 PM in response to kgg2
    Level 5 (4,801 points)
    Aug 25, 2014 6:42 PM in response to kgg2

    kgg2 wrote:

     

    my virus software indicated that it did

    What virus software was that?

     

    What is the exact infection name and the name of the file.

     

    Again there are no iDevice Trojans as long as it's not jailbroken, therefore there is no danger from it. It's most probably a "false positive" from the A-V software which should be reported to them.