Q: Need More Ram?
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Aug 25, 2014 4:14 PMby Kappy,About OS X Memory Management and Usage
Using Activity Monitor to read System Memory & determine how much RAM is used
OS X Mavericks- About Activity Monitor
Understanding top output in the Terminal
The amount of available RAM for applications is the sum of Free RAM and Inactive RAM. This will change as applications are opened and closed or change from active to inactive status. The Swap figure represents an estimate of the total amount of swap space required for VM if used, but does not necessarily indicate the actual size of the existing swap file. If you are really in need of more RAM that would be indicated by how frequently the system uses VM. If you open the Terminal and run the top command at the prompt you will find information reported on Pageins () and Pageouts (). Pageouts () is the important figure. If the value in the parentheses is 0 (zero) then OS X is not making instantaneous use of VM which means you have adequate physical RAM for the system with the applications you have loaded. If the figure in parentheses is running positive and your hard drive is constantly being used (thrashing) then you need more physical RAM.
Adding RAM only makes it possible to run more programs concurrently. It doesn't speed up the computer nor make games run faster. What it can do is prevent the system from having to use disk-based VM when it runs out of RAM because you are trying to run too many applications concurrently or using applications that are extremely RAM dependent. It will improve the performance of applications that run mostly in RAM or when loading programs.
Without more information your question cannot be answered. So, I would suggest your download and install EtreCheck 1.9.15, run it on your computer as it would be under your normal usage, then post those results here.
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Aug 25, 2014 6:39 PMby sdugan36,Sorry Kappy for some reason I thought it said $19.99???
EtreCheck version: 1.9.15 (52)
Report generated August 25, 2014 at 9:34:49 PM EDT
Hardware Information: ?
MacBook Pro (13-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro7,1
1 2.66 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information: ?
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 4 days 7:29:1
Disk Information: ?
Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (126.73 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information: ?
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.leapfrog.codeless.kext (2) Support
[not loaded] com.leapfrog.driver.LfConnectDriver (1.8.0 - SDK 10.7) Support
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[not loaded] com.leapfrog.connect.shell.plist Support
Launch Agents: ?
[running] com.Affinegy.InstaLANa.plist Support
[running] com.hp.devicemonitor.plist Support
[loaded] com.hp.messagecenter.launcher.plist Support
[loaded] com.lexmark.bmspecificlaunchd.plist Support
[loaded] com.lexmark.lxknetlaunchd.plist Support
User Launch Agents: ?
[running] com.akamai.single-user-client.plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[running] com.genieo.completer.download.plist Support
[loaded] com.genieo.completer.update.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.macpaw.CleanMyMac.helperTool.plist Support
[loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
[loaded] com.macpaw.CleanMyMac.volumeWatcher.plist Support
User Login Items: ?
Skype
FaceTab
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 14.0.0.145 - SDK 10.6 Outdated! Update
CouponPrinter-FireFox_v2: Version: Version 1.1.7 - SDK 10.5 Support
Default Browser: Version: 537 - SDK 10.9
OfficeLiveBrowserPlugin: Version: 12.3.5 Support
Silverlight: Version: 4.0.60531.0 Support
iPhotoPhotocast: Version: 7.0
Safari Extensions: ?
Omnibar
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins ?
Unity Web Player: Version: UnityPlayer version 2.6.1f3 Support
3rd Party Preference Panes: ?
Akamai NetSession Preferences Support
Flash Player Support
Growl Support
Time Machine: ?
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 297.29 GB Disk used: 179.26 GB
Destinations:
My Passport [Local] (Last used)
Total size: 0 B
Total number of backups: (null)
Size of backup disk: Too small
Backup size 0 B < (Disk used 179.26 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
64% Installer
3% WindowServer
2% iPhoto
1% Activity Monitor
0% sysmond
Top Processes by Memory: ?
624 MB Installer
44 MB MenuTab for Facebook
43 MB iPhoto
20 MB WindowServer
17 MB Activity Monitor
Virtual Memory Information: ?
11 MB Free RAM
592 MB Active RAM
585 MB Inactive RAM
549 MB Wired RAM
1.51 GB Page-ins
96 MB Page-outs
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Aug 25, 2014 6:46 PMby Kappy,OK. You need to do this ASAP:
Remove Genieo: Adware Removal Guide - Genieo
Remove CleanMyMac: use the uninstaller or see Tom Reed's Mac Malware Guide.
You then have this, 624 MB Installer, running. I have no idea what it is but you need to quit it. There's no reason for an installer to be running except if it is installing software. Then it should quit. Right now it is eating up 624MB of memory and is overloading the CPU.
So, if you need help uninstalling the software see:
Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, EasyFind, instead.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are many utilities that can uninstall applications. Here is a selection:
1. AppZapper
2. AppDelete
3. Automaton
4. Hazel
5. AppCleaner
6. CleanApp
7. iTrash
8. Amnesia
9. Uninstaller
10. Spring Cleaning
For more information visit The XLab FAQs and read the FAQ on removing software.
For malware read:
Helpful Links Regarding Malware Problems
If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide and The Safe Mac » Adware Removal Tool. Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
OS X Mavericks- Protect your Mac from malware
If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)
From user Joe Bailey comes this equally useful advice:
The facts are:
1. There is no anti-malware software that can detect 100% of the malware out there.
2. There is no anti-malware that can detect anything targeting the Mac because there
is no Mac malware in the wild, and therefore, no "signatures" to detect.
3. The very best way to prevent the most attacks is for you as the user to be aware that
the most successful malware attacks rely on very sophisticated social engineering
techniques preying on human avarice, ****, and fear.
4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
your computer is intended to entice you to install their malware thinking it is a
protection against malware.
5. Some of the anti-malware products on the market are worse than the malware
from which they purport to protect you.
6. Be cautious where you go on the internet.
7. Only download anything from sites you know are safe.
8. Avoid links you receive in email, always be suspicious even if you get something
you think is from a friend, but you were not expecting.
9. If there is any question in your mind, then assume it is malware.
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Aug 27, 2014 9:09 AMby sdugan36,Seems a little better but still really slow on starting and opening apps.
EtreCheck version: 1.9.15 (52)
Report generated August 27, 2014 at 11:57:46 AM EDT
Hardware Information: ?
MacBook Pro (13-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro7,1
1 2.66 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information: ?
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 2:30:15
Disk Information: ?
Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (127.65 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information: ?
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.leapfrog.codeless.kext (2) Support
[not loaded] com.leapfrog.driver.LfConnectDriver (1.8.0 - SDK 10.7) Support
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[not loaded] com.leapfrog.connect.shell.plist Support
Launch Agents: ?
[running] com.Affinegy.InstaLANa.plist Support
[running] com.hp.devicemonitor.plist Support
[loaded] com.hp.messagecenter.launcher.plist Support
[loaded] com.lexmark.bmspecificlaunchd.plist Support
[loaded] com.lexmark.lxknetlaunchd.plist Support
User Launch Agents: ?
[running] com.akamai.single-user-client.plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist Support
[loaded] com.macpaw.CleanMyMac.helperTool.plist Support
[loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
[loaded] com.macpaw.CleanMyMac.volumeWatcher.plist Support
User Login Items: ?
Skype
FaceTab
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 14.0.0.145 - SDK 10.6 Outdated! Update
CouponPrinter-FireFox_v2: Version: Version 1.1.7 - SDK 10.5 Support
Default Browser: Version: 537 - SDK 10.9
OfficeLiveBrowserPlugin: Version: 12.3.5 Support
Silverlight: Version: 4.0.60531.0 Support
iPhotoPhotocast: Version: 7.0
Safari Extensions: ?
Omnibar
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins ?
Unity Web Player: Version: UnityPlayer version 2.6.1f3 Support
3rd Party Preference Panes: ?
Akamai NetSession Preferences Support
Flash Player Support
Growl Support
Time Machine: ?
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 297.29 GB Disk used: 178.41 GB
Destinations:
My Passport [Local] (Last used)
Total size: 0 B
Total number of backups: (null)
Size of backup disk: Too small
Backup size 0 B < (Disk used 178.41 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
4% WindowServer
0% fontd
0% netsession_mac
0% aosnotifyd
Top Processes by Memory: ?
156 MB mds_stores
106 MB com.apple.IconServicesAgent
74 MB MenuTab for Facebook
57 MB Safari
41 MB Dock
Virtual Memory Information: ?
1.80 GB Free RAM
1.32 GB Active RAM
137 MB Inactive RAM
507 MB Wired RAM
301 MB Page-ins
0 B Page-outs
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Aug 27, 2014 10:18 AMby MadMacs0,It doesn't appear that you did either of the things Kappy suggested.
Run the Adware Removal Tool to get rid of Genieo (including the Omnibar Safari Extension) and see How to Uninstall CleanMyMac 2?
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Aug 27, 2014 11:11 AMby sdugan36,Sorry I must have copied an old report.
I removed Genieo and CleanMy Mac, for some reason it still shows the 3 Clean my Mac files?
EtreCheck version: 1.9.15 (52)
Report generated August 27, 2014 at 2:03:49 PM EDT
Hardware Information: ?
MacBook Pro (13-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro7,1
1 2.66 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information: ?
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 4:36:28
Disk Information: ?
Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (127.57 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information: ?
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.leapfrog.codeless.kext (2) Support
[not loaded] com.leapfrog.driver.LfConnectDriver (1.8.0 - SDK 10.7) Support
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[not loaded] com.leapfrog.connect.shell.plist Support
Launch Agents: ?
[running] com.Affinegy.InstaLANa.plist Support
[running] com.hp.devicemonitor.plist Support
[loaded] com.hp.messagecenter.launcher.plist Support
[loaded] com.lexmark.bmspecificlaunchd.plist Support
[loaded] com.lexmark.lxknetlaunchd.plist Support
User Launch Agents: ?
[running] com.akamai.single-user-client.plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist Support
[loaded] com.macpaw.CleanMyMac.helperTool.plist Support
[loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
[loaded] com.macpaw.CleanMyMac.volumeWatcher.plist Support
User Login Items: ?
Skype
FaceTab
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 14.0.0.145 - SDK 10.6 Outdated! Update
CouponPrinter-FireFox_v2: Version: Version 1.1.7 - SDK 10.5 Support
Default Browser: Version: 537 - SDK 10.9
OfficeLiveBrowserPlugin: Version: 12.3.5 Support
Silverlight: Version: 4.0.60531.0 Support
iPhotoPhotocast: Version: 7.0
Safari Extensions: ?
Omnibar
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins ?
Unity Web Player: Version: UnityPlayer version 2.6.1f3 Support
3rd Party Preference Panes: ?
Akamai NetSession Preferences Support
Flash Player Support
Growl Support
Time Machine: ?
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 297.29 GB Disk used: 178.48 GB
Destinations:
My Passport [Local] (Last used)
Total size: 0 B
Total number of backups: (null)
Size of backup disk: Too small
Backup size 0 B < (Disk used 178.48 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
5% WindowServer
0% MenuTab for Facebook
0% fontd
0% Safari
0% netsession_mac
Top Processes by Memory: ?
160 MB com.apple.IconServicesAgent
156 MB mds_stores
111 MB MenuTab for Facebook
94 MB Finder
53 MB WindowServer
Virtual Memory Information: ?
1.44 GB Free RAM
1.47 GB Active RAM
335 MB Inactive RAM
527 MB Wired RAM
400 MB Page-ins
0 B Page-outs
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Aug 27, 2014 9:23 PMby MadMacs0,sdugan36 wrote:
Sorry I must have copied an old report.
I removed Genieo and CleanMy Mac, for some reason it still shows the 3 Clean my Mac files?
Then you could not have followed the instructions given to you in the links Kappy and I gave you, otherwise those 3 files and the OmniBar Safari extension would no longer be there. It would appear that you just trashed those applications rather than run the uninstallers we gave you. That's not the correct way to remove installed software.
