mrdrinkwater42
Level 1 (0 points)

Q: E-mail. No sender no subject 12/31/1969 can not delete. I phone 4

E-mail  No Sender, No Subject 12/31/69. Can not delete. Have  so many help

iPhone 4, iOS 7.1.2

Posted on Aug 25, 2014 7:18 PM

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mrdrinkwater42

Q: E-mail. No sender no subject 12/31/1969 can not delete. I phone 4

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  • by Brett L,

    Brett L Brett L Aug 28, 2014 9:25 AM in response to mrdrinkwater42
    Community Specialists
    Aug 28, 2014 9:25 AM in response to mrdrinkwater42

    Hi mrdrinkwater42,

     

    If you are having issues with deleting emails from your iPhone you may want to try a couple of things to troubleshoot.

     

    First, I would try restarting the iPhone -

     

    Turn your iOS device off and on (restart) and reset

    http://support.apple.com/kb/HT1430

     

    If the issue is still present, you may want to restore the iPhone as a new device -

     

    iOS: How to back up your data and set up your device as a new device

    http://support.apple.com/kb/HT4137

     

    Thanks for using Apple Support Communities.

     

    Best,

     

    Brett L

  • by linda LA,

    linda LA linda LA Oct 13, 2014 2:14 PM in response to Brett L
    Level 1 (0 points)
    Oct 13, 2014 2:14 PM in response to Brett L

    Brett,

     

    I have pages of 1969 emails with no message, cluttering up my email and causing worry that perhaps they actually started as a "real" message. Rather than put the onus on users like myself, iPad 2, to restart our devices...most have done that, pretty basic, or set up again, Apple needs to fix this ridiculous glitch that has occurred intermittently since at least 2011.

     

    Worse than email are severe problems with IOS 8.0.2 such as Safari freezing, pages needing to reload, iPad running as tho it were dial-up, inability to copy and paste info including URL's, flickering web pages that must be closed as they don't function.

     

    When is Apple going to step up and provide fix for those of us affected (please members, don't reply to tell me yours works fine), or allow us to upload IOS 7. Are they waiting to see how many customers will give up and order new devices? I won't and there are plenty of disappointed loyal Apple users who will find other solutions.