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Helpful answers
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Aug 28, 2014 7:52 AM in response to iShelleyby alex_h1,Hello iShelley,
Thanks for using Apple Support Communities.
To resolve this issue of your media being lost, please follow the steps in the support article linked to below.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Take care,
Alex H.
