cahardinge

Q: When listening on laptop via Airplay to AV receiver and Bose speaker the sound intermittently breaks up, when listening to either or, no problem arrises. Any thoughts?

When listening on laptop via Airplay to AV receiver and Bose speaker the sound intermittently breaks up, when listening to either or, no problem arrises. Any thoughts?

Posted on Aug 26, 2014 6:09 AM

Close

Q: When listening on laptop via Airplay to AV receiver and Bose speaker the sound intermittently breaks up, when listening to either ... more

  • All replies
  • Helpful answers

  • by sterling r,

    sterling r sterling r Aug 28, 2014 7:13 AM in response to cahardinge
    Community Specialists
    Aug 28, 2014 7:13 AM in response to cahardinge

    Hey there cahardinge,

     

    It sounds like your are experiencing playback issues with when Airplaying content through your receiver. I would recommend these steps for you from the following article, named:

     

    iOS: Troubleshooting AirPlay and AirPlay Mirroring

    http://support.apple.com/kb/TS4215

    Troubleshooting performance issues with AirPlay or AirPlay Mirroring

    If you are experiencing intermittent playback or significant network lag with AirPlay or AirPlay Mirroring, it could be due to a weak Wi-Fi connection, interference, or the distance between the Wi-Fi router and your iOS device, Apple TV or AirPort Express.

    Try the following suggestions:

    • Ensure that other devices are not trying to stream to the same Apple TV at the same time.
    • Ensure that your Wi-Fi router is set up with the recommended settings for the best performance.
    • Certain external devices, such as microwave ovens and baby monitors, may interfere with a Wi-Fi network. Try moving or disabling these devices.
    • If possible, try to locate your Wi-Fi router in the same room as your iOS device and Apple TV.
    • If your wireless and wired networks are the same, try connecting your Apple TV to the router via Ethernet instead of Wi-Fi.
    • If the Wi-Fi router has an external antenna, check to see that is it connected properly and in good condition.
    • Use the Wi-Fi network troubleshooting guide to resolve interference and other issues.

     

    Thank you for using Apple Support Communities.

    All the very best,

    Sterling