Macnoobprox231
Level 1 (0 points)

Q: crashing on Macbook Pro 2011!

I have been crashing around 5 times a day whenever my Macbook pro is not plugged in, which means i cannot actually use it as a laptop.  more like a desktop.

 

Heres a crash report.

 

EtreCheck version: 1.9.15 (52)

Report generated 26 August 2014 17:54:27 BST

 

Hardware Information: ?

  MacBook Pro (13-inch, Late 2011) (Verified)

  MacBook Pro - model: MacBookPro8,1

  1 2.8 GHz Intel Core i7 CPU: 2 cores

  8 GB RAM

 

Video Information: ?

  Intel HD Graphics 3000 - VRAM: 512 MB

  Color LCD 1280 x 800

 

System Software: ?

  OS X 10.9.4 (13E28) - Uptime: 0 days 0:36:28

 

Disk Information: ?

  TOSHIBA MK7559GSXF disk0 : (750.16 GB)

  S.M.A.R.T. Status: Verified

  EFI (disk0s1) <not mounted>: 209.7 MB

  Macintosh HD (disk0s2) / [Startup]: 749.3 GB (397.43 GB free)

  Recovery HD (disk0s3) <not mounted>: 650 MB

 

  HL-DT-ST DVDRW  GS23NR 

 

USB Information: ?

  Apple Computer, Inc. IR Receiver

  Apple Inc. FaceTime HD Camera (Built-in)

  Apple Inc. Apple Internal Keyboard / Trackpad

  Apple Inc. BRCM2070 Hub

  Apple Inc. Bluetooth USB Host Controller

 

Thunderbolt Information: ?

  Apple Inc. thunderbolt_bus

 

Configuration files: ?

  /etc/sysctl.conf - Exists

 

Gatekeeper: ?

  Mac App Store and identified developers

 

Kernel Extensions: ?

  [loaded] com.Cycling74.driver.Soundflower (1.6.2 - SDK 10.6) Support

  [loaded] com.ScreamingBee.driver.SBVirtualMic (1.0.4 - SDK 10.8) Support

  [loaded] com.globaldelight.driver.BoomDevice (1.1) Support

  [loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.97) Support

  [not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.97) Support

  [loaded] com.techsmith.TACC (1.0.2 - SDK 10.8) Support

 

Launch Daemons: ?

  [loaded] com.adobe.fpsaud.plist Support

  [loaded] com.avid.sari.plist Support

  [loaded] com.ea.origin.ESHelper.plist Support

  [loaded] com.microsoft.office.licensing.helper.plist Support

  [invalid] com.oracle.java.Helper-Tool.plist

  [running] com.rim.BBDaemon.plist Support

  [loaded] com.spotflux.Spotflux.plist Support

  [loaded] com.spotflux.Spotflux.tun.plist Support

  [loaded] org.macosforge.xquartz.privileged_startx.plist Support

 

Launch Agents: ?

  [not loaded] com.adobe.AAM.Updater-1.0.plist Support

  [running] com.adobe.AdobeCreativeCloud.plist Support

  [invalid] com.oracle.java.Java-Updater.plist

  [running] com.rim.BBAlbumArtCacher.plist Support

  [running] com.rim.BBLaunchAgent.plist Support

  [loaded] org.macosforge.xquartz.startx.plist Support

 

User Launch Agents: ?

  [loaded] com.adobe.AAM.Updater-1.0.plist Support

  [loaded] com.google.keystone.agent.plist Support

  [running] com.microsoft.LaunchAgent.SyncServicesAgent.plist Support

  [failed] com.skype.c2c_service.plist Support

  [running] com.spotify.webhelper.plist Support

  [loaded] com.valvesoftware.steamclean.plist Support

  [loaded] net.tunnelblick.tunnelblick.LaunchAtLogin.plist Support

 

User Login Items: ?

  iTunesHelper

  SpeechSynthesisServer

  Google Drive

  Dropbox

  Alfred 2

  CrossOver CD Helper

  Origin

  Fantastical

 

Internet Plug-ins: ?

  AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support

  FlashPlayer-10.6: Version: 14.0.0.176 - SDK 10.6 Support

  QuickTime Plugin: Version: 7.7.3

  Flash Player: Version: 14.0.0.176 - SDK 10.6 Support

  Default Browser: Version: 537 - SDK 10.9

  SharePointBrowserPlugin: Version: 14.0.0 Support

  Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 Support

  Silverlight: Version: 5.1.20513.0 - SDK 10.6 Support

  JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version

 

Safari Extensions: ?

  Turn Off the Lights

  Facebook Photo Zoom-2

  AdBlock

 

Audio Plug-ins: ?

  BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

  AirPlay: Version: 2.0 - SDK 10.9

  AppleAVBAudio: Version: 203.2 - SDK 10.9

  iSightAudio: Version: 7.7.3 - SDK 10.9

 

iTunes Plug-ins: ?

  Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

 

User Internet Plug-ins ?

  Google Earth Web Plug-in: Version: 7.1 Support

 

3rd Party Preference Panes: ?

  Flash Player  Support

 

Time Machine: ?

  Time Machine not configured!

 

Top Processes by CPU: ?

      3% WindowServer

      1% fontd

      1% BBLaunchAgent

      1% Creative Cloud

      0% Google Drive

 

Top Processes by Memory: ?

  213 MB Safari

  197 MB com.apple.WebKit.WebContent

  180 MB com.apple.IconServicesAgent

  156 MB mds_stores

  90 MB Finder

 

Virtual Memory Information: ?

  4.36 GB Free RAM

  2.03 GB Active RAM

  247 MB Inactive RAM

  1.37 GB Wired RAM

  385 MB Page-ins

  0 B Page-outs

 

 

Quite Urgent Stuff!

MacBook Pro (13-inch Late 2011), OS X Mavericks (10.9.4)

Posted on Aug 26, 2014 9:58 AM

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Macnoobprox231

Q: crashing on Macbook Pro 2011!

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  • by Macnoobprox231,

    Macnoobprox231 Macnoobprox231 Sep 1, 2014 9:07 AM in response to OGELTHORPE
    Level 1 (0 points)
    Sep 1, 2014 9:07 AM in response to OGELTHORPE

    Screen Shot 2014-09-01 at 17.05.43.png 

    Shown here is the Data.  Any Help appreciated.  Apple Genius also did a battery test and it passed, but it does crash.  

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Sep 1, 2014 3:15 PM in response to Macnoobprox231
    Level 9 (52,781 points)
    Mac OS X
    Sep 1, 2014 3:15 PM in response to Macnoobprox231

    CoconutBattery indicates that it is above 80% in design capacity which suggest that the battery is not part of the problem.  My final suggestion is to erase that HDD and reinstall the OSX.  Then test to see if the crashes reoccur.  If not, then add all third party items systematically to see if one of them is the cause.

     

    Ciao.

  • by Macnoobprox231,

    Macnoobprox231 Macnoobprox231 Sep 1, 2014 3:42 PM in response to OGELTHORPE
    Level 1 (0 points)
    Sep 1, 2014 3:42 PM in response to OGELTHORPE

    actually had a clean install and that crashed within a few moments of doing enough tasks... I.e i was watching a video with wifi AND bluetooth on with Facebook and Emails open in background. 

     

    Not sure what next steps should be done...

  • by hunterbunter333,

    hunterbunter333 hunterbunter333 Sep 1, 2014 5:01 PM in response to OGELTHORPE
    Level 1 (0 points)
    Sep 1, 2014 5:01 PM in response to OGELTHORPE

    I am having the same problem with my 2011 Macbook Pro as well. I even did a complete reboot and reinstallation of Mavericks and I still find my computer freezing sometimes even with Netflix or YouTube being the only tab open. It either crashes on its own or will freeze and require a manual shutdown because Force Quit won't work due to a whole screen freeze. Other times it will be performing fine and when I put it to sleep and close it, it will randomly restart and suddenly I hear the loud startup noise. It also sometimes sends an error report and other times none at all.

     

    Is it Mavericks? My hardware?

     

     

     

    Macbook Pro 2011

    OSX version 10.9.4

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Sep 2, 2014 4:18 AM in response to Macnoobprox231
    Level 9 (52,781 points)
    Mac OS X
    Sep 2, 2014 4:18 AM in response to Macnoobprox231

    Macnoobprox231 wrote:

     

    actually had a clean install and that crashed within a few moments of doing enough tasks...

    When you performed this reinstall, did you install all of your data and third party applications?  The point I was trying to make earlier was to see if the problem that you are having is due to a third party application.  If you reinstalled every thing and the problem is due to a third party application, then you essentially reinstalled the trouble maker.  If you follow this procedure (install only the OSX with no third party applications) and the MBP still crashes, then I have to assume that there is a hardware problem.

     

    Ciao.

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Sep 2, 2014 4:20 AM in response to hunterbunter333
    Level 9 (52,781 points)
    Mac OS X
    Sep 2, 2014 4:20 AM in response to hunterbunter333

    hunterbunter333 wrote:

     

    I am having the same problem with my 2011 Macbook Pro as well. I

    I would urge you to start your own discussion.  The chances of getting wider attention will be greater and  will be in your best interest.

     

    Ciao.

  • by Macnoobprox231,

    Macnoobprox231 Macnoobprox231 Sep 21, 2014 5:10 AM in response to OGELTHORPE
    Level 1 (0 points)
    Sep 21, 2014 5:10 AM in response to OGELTHORPE

    Only OSX problems.  It was fixed by apple apparently, as it didn't crash, when in their care.  However a week later and... Crashing has restarted again. 

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