HT204308: Find the serial number of your Apple product
Learn about Find the serial number of your Apple product
-
All replies
-
Helpful answers
-
Aug 29, 2014 10:48 AM in response to djc3mcby alex_h1,Hello djc3mc,
Thanks for using Apple Support Communities.
To troubleshoot the SuperDrive please follow the steps in the article below.
Apple Computers: Troubleshooting the slot-loading SuperDrive
http://support.apple.com/kb/HT2801
Take care,
Alex H.
-
Feb 3, 2015 9:38 AM in response to djc3mcby Dave in Minnesota,FIRMWARE UPDATE FOR INTERNAL SUPERDRIVE
This might help. If you haven't done so yet, try installing Apple's SuperDrive Firmware Update 3.0, which is on Apple's support site at http://support.apple.com/en-gb/HT201953 to see if that resolves it. Although it's not specifically for that problem, the firmware update seems to be important for making external SuperDrives work in Yosemite, and it is one step I used to get my SuperDrive to work in a USB external case when plugged into my MacBook Pro.
Please let us know either way, whether the firmware update helps or not in your situation.
