Apple warranty in Indonesia: any value and iphone 5c that the supplier does not want to authorized repair
Dear Apple, Apple users and expats in Indonesia,
i want submit in this community a very strange and bad " adventure " with my iphone 5c here in Indonesia:
i have bought my item in Thailand in October 2013, and actually i live in Indonesia. I have broken with an accident the screen and the button of my iphone 5c, and the authorized service seller in Bali " GLOBAL ", with a lot of lies ( because they have tell me very clearly " you don' t have bought the item from us " ), be refused to replace my phone ( under warranty ), with my personal payment ( official Apple price list and claims/terms and conditions ) for change screen and button....but NOTHING!
I' m coming today at IBOX ( Premium apple reseller and service ), and same story and situation with them.
Dear Apple, a lot of expat in this " special country ", where the INTERNATIONAL WARRANTY, don' t have any rule....please TELL US, how repair our items!
TELL US: for repair we need to go in Singapore, and for all your Clients they don' t possible travel in Singapore.....WE NEED TO PUT IN THE GARBAGE OUR ITEMS?!
KInd Regards
iPhone 5c, iOS 7.1.2