Q: My iPod nano 7th gen won't turn on

My iPod nano 7th gen won't turn on, when i try to hold down the sleep wake button for 10 sec it doesn't work when i charge it. it becomes very hot and doesn't turn on. when i plug it into my computer its not recognising it i think its because it won't turn on. Any ideas how to help please??

Thanks:)

Posted on Aug 27, 2014 5:34 AM

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Q: My iPod nano 7th gen won't turn on

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by kekefromft walton beach,

kekefromft walton beach Aug 27, 2014 9:17 PM in response to Ericcdb
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Aug 27, 2014 9:17 PM in response to Ericcdb

7th gen's have been dying for me too: i somehow killed my second one tonight, no idea why. both show same problem: totally unresponsive. the first one died in 3 days, this one died in just under a month. the clerk said no one has problems with these, but i think that gen 7's are far inferior to gen 5's - far less useful to runners, and far less durable in general.
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by matt00,Helpful

matt00 Aug 29, 2014 9:34 AM in response to Ericcdb
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Aug 29, 2014 9:34 AM in response to Ericcdb

Hey Ericcdb,

Thanks for the question, and great troubleshooting so far. The following resource outlines hardware troubleshooting steps for the iPod nano (7th generation):

iPod nano (7th generation): Hardware troubleshooting
http://support.apple.com/kb/TS4433

Thanks,

Matt M.
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Q: My iPod nano 7th gen won't turn on

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by kekefromft walton beach,

by matt00,★Helpful

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by matt00,Helpful