HT204152: Frequently asked questions about two-step verification for Apple ID
Learn about Frequently asked questions about two-step verification for Apple IDQ: I tried to reset setting due to my phone speaker are not functioning except if i plug in earphone.after i key in my phone code,it ... I tried to reset setting due to my phone speaker are not functioning except if i plug in earphone.after i key in my phone code,it promp a request for restriction code which i totally cant recall. more
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Helpful answers
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Aug 29, 2014 7:27 AM in response to Ridhuanby alex_h1,Hello Ridhuan,
Thanks for using Apple Support Communities.
If you forgot your restrictions passcode you will need to restore your iPhone to its factory settings.
https://discussions.apple.com/thread/5196099
Take care,
Alex H.
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Aug 29, 2014 9:21 AM in response to alex_h1by Ridhuan,Hi Alex,
thank you for the reply.
i managed to recall my restriction code without restoring factory.
can u help me to troubleshoot my issue on speaker n volume button not function unless i plug in earphone.
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Sep 2, 2014 10:49 AM in response to Ridhuanby alex_h1,Hi Ridhuan,
To determine if the issue is caused by hardware or software, please reset your iPhone back to its factory settings by following the article below.
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/HT1414
Take care,
Alex H.
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Sep 2, 2014 1:00 PM in response to Ridhuanby AmishCake,Try inserting and re-inserting your headphones 7 or 8 times. Also try cleaning out the headphone jack in case of debris that might be interfering with the connection/disconnection.
