HT4623: Update the iOS software on your iPhone, iPad, and iPod touch

Learn about Update the iOS software on your iPhone, iPad, and iPod touch

keithandela

Level 1 (0 points)

Q: i cannot restore my ipad...it keeps saying error 4013..any suggestions?

my ipad 2 crashed and I was able to get it to the restore phase, connected to itunes and went through the procedure. When done, it said connot restore er

iPad 2, iOS 7.1.2

Posted on Aug 27, 2014 2:08 PM

I have this question too

Q: i cannot restore my ipad...it keeps saying error 4013..any suggestions?

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by King_Penguin,

King_Penguin Aug 27, 2014 11:42 PM in response to keithandela
Level 10 (135,689 points)

iTunes

Aug 27, 2014 11:42 PM in response to keithandela

Have you tried the troubleshooting on this page : iOS: Restore errors 4005, 4013, and 4014 ?

If you get the same error with a different cable and a different computer :

If you continue to see error 4005, 4013, or 4014 when you restore your device, contact Apple for support.
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HT4623: Update the iOS software on your iPhone, iPad, and iPod touch

Q: i cannot restore my ipad...it keeps saying error 4013..any suggestions?

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by King_Penguin,

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