Q: my 5S keeping downloading every 3 hours and using all my data, even when it is on wifi, it uses the data. how do I stop this ... my 5S keeping downloading every 3 hours and using all my data, even when it is on wifi, it uses the data. how do I stop this? more
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Helpful answers
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Aug 28, 2014 7:04 AM in response to maryfromjohnstownby ckuan,To test on iPhone:
Switch Airplane Mode on in Settings then switch Wi-fi ON.
Can you access the Internet using your iPhone Safari browser?
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Aug 28, 2014 5:29 PM in response to AmishCakeby maryfromjohnstown,I Don't know what it is doing, when I check my usage from the carrier, it shows it used the data. All the things that download is turned off. I don't know what it can be doing. So to stop the data drain I have to keep the cellular data turned off. When I turn it on, the phone immediately starts using data like crazy
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