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Aug 30, 2014 7:51 AM in response to Papricaby joe_73,Hi Paprica,
Welcome to the Apple Support Communities!
I know when iTunes does not function as expected it can be very frustrating. I know you have already done some great troubleshooting but I would suggest working through the attached article just to ensure all steps have been completed.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Have a great day,
Joe