Q: Blocked caller still ringing through to iPhone 5S

Don't know that this will help with that, but in case you aren't aware, you don't need to add a phone number to a contact in order to block the number. After a call is received you can open the Phone app, tap Recents, tap the blue "i" in a circle to the right of the number and then tap "Block this caller" at the bottom of the screen (may need to scroll up to see that option).

If the Caller ID does not match what you have entered in your "Blocked" contact, or they are blocking their Caller ID, then the phone would not know to block the call. Is this possible?

If I were to venture a guess, based on personal experience, the problem is directly related to call centers with hundreds of telemarketers or robocallers working from a single call list. Each "caller" might show up on your phone Creepoids Inc., but the *actual* dial-out device could be different from what you've blocked on your phone by a digit or two, even if it appears identical on your screen.

If I were extend the guess, VoIP exacerbates the problem yet further.

I'm having the same issue as the OP and I know it's the same phone number I've previously blocked. When the call comes in I see my "Telemarketer" contact show on the screen, rather than the caller ID. I can go into the history and see the number that particular person called from.

Maybe not so coincidentally, I also have 15 numbers in my telemarketer contact. Maybe there is a limit per contact.

You don't block contacts, you block numbers. And they don't have to be in your contact database. Tap the i next to the offending number in the Recents list, then tap "Block this caller."

I realize the numbers don't need to be in the contact list, but you can block contacts. Just tap on the 'Block this Caller' option at the bottom of a contact's info.

And, from what people here have said, that dosen't work. So instead block the numbers. I suspect blocking a contact only blocks the first number.

From Lawrence Finch posts:

"You don't block contacts, you block numbers."

"So instead block the numbers. I suspect blocking a contact only blocks the first number."

Actually, that's not correct. The concept---when working properly---is that you're blocking a Caller, regardless of which number they're dialing from or how many numbers they own.

If you go to Settings > Phone > Blocked, you'll see what I mean. If using your method, Lawrence, you'll see a list of phone numbers. When using the method jkfrench and I do (saving the offending numbers to a common "telemarketer" contact card), you'll see those entries listed by name.

Ex:

• I have a contact named A: JUNK CALLS (the A: prefix pins it to the top of my Contacts list)

• This contact has 17 unique phone numbers associated with it

When scrolling through Settings > Phone > Blocked, I see "A: JUNK CALLS" listed 17 times---once for each number associated with that name.

Like jkfrench, I wondered if there was a limit to how many numbers could be associated with a single contact name before blocking failed to work. Well...I created a second list (A: JUNK CALLS b), added a couple of numbers to that as they came in, but alas...still didn't work. The phone rings, their Contacts name appears on the screen, but no block triggers.

Very frustrating.

Check your Do Not Disturb setting.

Settings : Do Not Disturb

    Manual : On

    Allow Calls From : Favorites

    Repeated Calls : OFF

    Silence : Always

It appears Apple made many changes in IOS9.1 and might have needed to (re)set some settings.

I hope this helps you.

BINGO! I found the magic bullet.

1. First, block the individual number...

2. ...THEN add it to whatever Contact card you prefer

Doing both steps, in that order, has completely resolved the problem for me. :::whew!:::

Hope it works for you too.

paperqueen wrote:

 

BINGO! I found the magic bullet.

 

1. First, block the individual number...

2. ...THEN add it to whatever Contact card you prefer

 

Doing both steps, in that order, has completely resolved the problem for me. :::whew!:::

But why bother with step 2? Blocking the number blocks them. There's no need to add the number to a contact. What is the benefit of having a contact full of blocked numbers? The phone already has a list of your block number in Settings>Phone.

While not everyone needs/wants to categorize junk callers, some of us do. As an example, my 95 year old grandmother has been the victim of Jamaican scammers; for that reason, her landline calls were rerouted to my cell phone for a couple of months, so we could prevent them reaching her while logging their activity for the authorities. Keeping all of those spoofed numbers in one place was ideal.

Also meant their repeat calls flashed on the iPhone screen as "Junk--Grandma" (remember, this thread began because calls blocked at the card level were still ringing through).

Except for your somewhat unusual use case, I still don't see the point, for most people, of bothering with the extra step. But, whatever works for you.

Indeed the phone appears to work on a number list, not on a contact list. When you tell the phone to 'block a contact', the phone copies the numbers associated with the contact *in that moment* to the list of blocked numbers. So just adding a new number to the contact afterwards will not add it to the list of blocked numbers. You can, however, go into Settings > Phone > Blocked, remove the blocked contact and then readd it. Then all the numbers associated with it will be copied into the blocked list.

Not very intuitive, it would be a lot better to allow blocking contacts in the true sense.