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Aug 28, 2014 12:17 PM in response to Pester Potby Carolyn Samit,★HelpfulSee if the Solution Menu app is in your Applications folder. The icon in the Dock is just an alias.
Apparently there is support for v10.8 > http://mac.softpedia.com/get/Graphics/Solution-Menu-EX.shtml
Exactly which OS X is your Mac running?
Click the Apple () top left in your screen. From the drop down menu click About This Mac.
The version is noted there.
There is an alternative for scanning using the Image Capture application in your Applications folder > Mac Basics: Using a scanner