LizT1976

Q: Bitdefender - how long does it take to scan entire system?

Been advised to do this, that's fine. It's been running half an hour. Does anyone know how long it'll take in total? I'm not a huge fan of leaving my Mac on overnight but I will if I have to. Any advice gratefully received.

MacBook Pro (15-inch Early 2011), OS X Mavericks (10.9.2)

Posted on Aug 28, 2014 11:17 AM

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Q: Bitdefender - how long does it take to scan entire system?

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  • by MadMacs0,

    MadMacs0 MadMacs0 Aug 29, 2014 2:13 AM in response to LizT1976
    Level 5 (4,791 points)
    Aug 29, 2014 2:13 AM in response to LizT1976

    I suspect there wasn't really a problem with DivX, although a few users have found it troublesome, but where you downloaded it from. Almost anything you get form C|Net's download.com or Softonic.com give you an installer that includes adware with the software you want.

     

    Try to get everything you can from the AppStore or directly from the developer's web site. I still use MacUpdate when I can't find it elsewhere, which has not resorted to adware yet.

  • by MadMacs0,

    MadMacs0 MadMacs0 Aug 29, 2014 2:13 AM in response to LizT1976
    Level 5 (4,791 points)
    Aug 29, 2014 2:13 AM in response to LizT1976

    LizT1976 wrote:

     

    So when I'm *in* Mail I should empty the Trash folder,

    Exactly!

  • by LizT1976,

    LizT1976 LizT1976 Aug 29, 2014 2:21 AM in response to MadMacs0
    Level 1 (0 points)
    Aug 29, 2014 2:21 AM in response to MadMacs0

    Apple guy said he's seen a lot of it - I got it from the Div X website. Am only going by what he said... Have never downloaded anything from Softonic or Cnet. I appreciate the help lots, thank you. Not too complex for a non-expert to understand. I'm going to be much more careful from now on. I always boasted about how viruses don't affect Macs, well, I was full of it, it turns out!

  • by MadMacs0,

    MadMacs0 MadMacs0 Aug 29, 2014 2:59 AM in response to LizT1976
    Level 5 (4,791 points)
    Aug 29, 2014 2:59 AM in response to LizT1976

    LizT1976 wrote:

     

    I always boasted about how viruses don't affect Macs, well, I was full of it, it turns out!

    Not really. Nothing you found were viruses and all the malware you listed were Windows only Trojans that cannot impact your computer unless you also run Windows on it. And as I said before, nobody yet considers adware to be malicious (including Apple), although I saw one article today that called it malvertising. It's definitely a problem, brought on by all of us who use adblockers, of course and I hope it's addressed soon as it's been very difficult for many of us to keep up with it here.

     

    The Internet needs advertising in order to support it's free services. Either we put up with it or start to pay for search engines, browsers, news, weather, blogs, etc.

  • by LizT1976,

    LizT1976 LizT1976 Aug 29, 2014 3:11 AM in response to MadMacs0
    Level 1 (0 points)
    Aug 29, 2014 3:11 AM in response to MadMacs0

    That's interesting - so the stuff I found via Bitdefender can't harm my Mac at all? He put Adblocker on yesterday too - I'd never used it before. Obviously, I don't run Windows nor would I ever. You're right of course re advertising but then we wade into net neutrality and who knows how long the internet can stay as it is. It's amazing it's lasted this long.

     

    So, in essence, I shouldn't worry about the stuff Bitdefender said it couldn't remove?

  • by Csound1,

    Csound1 Csound1 Aug 29, 2014 3:21 AM in response to LizT1976
    Level 9 (50,412 points)
    Desktops
    Aug 29, 2014 3:21 AM in response to LizT1976

    LizT1976 wrote:

     

    The guy at the Genius Bar knew his stuff - what can I say? I doubt he would be employed if he knew nothing. It's done some good. But ClamXav sounds like a good idea too.

    BitDefender, like all others of its ilk is junk. It will flag harmless items in order to keep you thinking that it is doing something, it will delete files that should not be deleted, damage databases (especially Mail) and reduce the speed and stability of your Mac, all this without doing what it says it does. So how much is that worth to you.

     

    'Geniuses' are shop assistants.

  • by Csound1,

    Csound1 Csound1 Aug 29, 2014 3:25 AM in response to LizT1976
    Level 9 (50,412 points)
    Desktops
    Aug 29, 2014 3:25 AM in response to LizT1976

    LizT1976 wrote:

     

    Yesterday I would have said the same thing as you. I've been saying that since I started using Macs in 1998. Unless you completely understand everything and are, essentially, a brilliant expert - you don't know what's in your Mac. I knew plenty and I had no idea at all that Div X would infect my computer with spam ware.

    And it didn't, so now you are better informed, but the next time you download something read very carefully what the download includes. You downloaded any malware when you downloaded DIVX, it's a common technique, bundle something bad with something good and rely on the user not bothering to check (most don't)

  • by LizT1976,

    LizT1976 LizT1976 Aug 29, 2014 3:29 AM in response to Csound1
    Level 1 (0 points)
    Aug 29, 2014 3:29 AM in response to Csound1

    With the greatest politeness - you weren't there yesterday. The guy who saw me was hugely intelligent and knowledgeable about Macs and helped me, in person. Slagging off people who are employed to help is pointless and unhelpful. He said Bitdefender would help and I have no reason to disbelieve him. I don't care if it damages Mail - I do not use it. I don't believe the guy would put something on my Mac that is useless and unhelpful. I'm doing all I can.

     

    Div X *did* infect my Mac with something and you're right - I didn't read the small print. Nobody does. I am going to be much more vigilant and follow the previous gentleman's advice to get stuff only from the App Store.

  • by Csound1,

    Csound1 Csound1 Aug 29, 2014 3:30 AM in response to LizT1976
    Level 9 (50,412 points)
    Desktops
    Aug 29, 2014 3:30 AM in response to LizT1976

    You are welcome to believe anything you want. Good luck.

  • by LizT1976,

    LizT1976 LizT1976 Aug 29, 2014 5:36 AM in response to MadMacs0
    Level 1 (0 points)
    Aug 29, 2014 5:36 AM in response to MadMacs0

    Quick q. The gentleman above said something about Java being a thing to get rid of. Should I do this?

     

    How to disable the Java web plug-in in Safari

     

    As it happens, Safari is total ***** and I lasted about 2 hours on it before going back to Chrome, which I prefer, even tho it takes up more ram.

  • by MadMacs0,

    MadMacs0 MadMacs0 Aug 29, 2014 4:08 PM in response to LizT1976
    Level 5 (4,791 points)
    Aug 29, 2014 4:08 PM in response to LizT1976

    LizT1976 wrote:

     

    That's interesting - so the stuff I found via Bitdefender can't harm my Mac at all?

    ...

    So, in essence, I shouldn't worry about the stuff Bitdefender said it couldn't remove?

    From the list you showed us that's correct.

     

    As an aside, I downloaded the DivX 10 installer from their website and scanned it with BitDefender, ClamXav, VirusBarrier and Sophos with no detections. That's not really the same as scanning it once installed, but would normally find something.

     

    I did read the find print and came across this:

    OFFERS: During the installation process you may be offered software components or applications on behalf of third parties (i.e., Third-Party software). Such offers are optional and do not affect your use of the Software or your eligibility for trials and product registration. Installation and use of Third-Party Software is subject to the terms of use, end user license agreement and/or privacy policy set by such third party for their products. In addition, you agree not to: (a) tamper or modify the installation screen displays or display flows for such products; and (b) distribute the Software or Third-Party Software with any adware, third party peer-to-peer software, spyware, malware or other malicious programs or code.

    The installer requested permission from my Little Snitch firewall to connect to install[dot]divx[dot]com, which is a clue that it may download other components not contained in the installer itself. Then it offered to install the DivX HEVC plug-in with an unchecked box if I wanted to opt-in. That was as far as I wanted to take it for now.

     

    I don't see anywhere here or in previous posts describing what it was you were observing with DivX. Was it advertising within the app itself when you used it, general slowness or something else?

  • by stevejobsfan0123,

    stevejobsfan0123 stevejobsfan0123 Aug 29, 2014 4:18 PM in response to LizT1976
    Level 8 (43,718 points)
    iPhone
    Aug 29, 2014 4:18 PM in response to LizT1976

    LizT1976 wrote:

     

    With the greatest politeness - you weren't there yesterday. The guy who saw me was hugely intelligent and knowledgeable about Macs and helped me, in person.

    Also trying to be polite, but would you really discount the views of the majority, who is telling you that AV software is not helpful and potentially harmful, because of one guy who you believe is knowledgable, presumably because his job title is "Genius?" I agree with others, this guy installing BitDefender was likely of no help to you. Lots of programs of this variety will tell you they found something wrong whether there is or not, so because it says it found malware does not mean there was any. And as MadMacs0 points out, it does little to protect you from adware.

     

    That's all I have to say. Good day.

  • by MadMacs0,

    MadMacs0 MadMacs0 Aug 29, 2014 4:32 PM in response to LizT1976
    Level 5 (4,791 points)
    Aug 29, 2014 4:32 PM in response to LizT1976

    Before I forget, your profile says you are still running OS X 10.9.2. Is that correct or have you just not updated your profile?

    LizT1976 wrote:

     

    The gentleman above said something about Java being a thing to get rid of. Should I do this?

    That's been advised by most everybody in the forum and even Apple was advising that for a period. It stems from a Java SE 6 plug-in vulnerability that resulted in an estimated 600,000 Macs being infected with the FlashBack Trojan/Backdoor over one weekend in late April 2012. A fix had been available from Oracle for a month or so, but Apple had not found the time to package and distribute it.

     

    Now Oracle is directly responsible for keeping Java safe and up-to-date and Apple took steps in Mavericks to provide a higher level of protection, but there will probably always be some vulnerabilities that could be exploited with some newly distributed malware so unless you need to use Java in your browser on an essential site (which doesn't include game sites) then I would have to agree that it needs to be disabled.

     

    To disable plug-ins in Google Chrome, visit the Plug-ins page at chrome://plugins/. Find the plug-in you’d like to disable and click Disable. You can also re-enable disabled plug-ins on this page.

  • by LizT1976,

    LizT1976 LizT1976 Aug 30, 2014 1:16 AM in response to MadMacs0
    Level 1 (0 points)
    Aug 30, 2014 1:16 AM in response to MadMacs0

    MadMacs0 - Yes, re Div X, the Apple guy told me the weird stuff happens after installation. Some college kids are making plenty of money from its spam ware. He also said exactly that - it downloads post-installation a bunch of icky stuff that’s bad for your computer. I watch TV online - sites like watchseries.ch - and among their links many will say ‘you need DivX player to watch this episode’. The screen will be a greyed out thing. So I downloaded it and as if by magic the screen appeared - I simply thought it was a plugin, like Flash, that allows video to play online. Which it is - and then there’s the other crap it does to your computer. Live and learn :-) 

     

    stevejobsfan0123 - I didn’t just consult him. My next door neighbour writes for ComputerWorld. Another friend is a bit of a tech genius. I took info from all sides and I don’t believe that Bitdefender is unhelpful - even if it did only a bit of something, it seemed to work as my Mac has sped up. I also know that nothing will help me more than my own vigilance and suspicion. I was arrogant about Macs and the crap that can get on them. No longer, a wake up call for me. But let me ask then - what DOES protect me from Adware? In your opinion?

     

    All I have to do now is get my battery replaced (the original reason I went in!) on Monday and hopefully all will be well.

     

    MadMacs0 (am replying in order!) - I always do the updates so I’m on 10.9.4. I should update my profile!

     

    I lasted a short time using Safari - it’s awful. So let me ask. Do I still need to disable Java on it even tho I don’t use it? I’m back on Chrome so - which plugin should I disable? Apologies for being so thick. I know more about Macs than your average person on the street and WAY less than everyone here

  • by MadMacs0,

    MadMacs0 MadMacs0 Aug 30, 2014 1:49 AM in response to LizT1976
    Level 5 (4,791 points)
    Aug 30, 2014 1:49 AM in response to LizT1976

    Seems you always show up when it's past my bedtime here

    LizT1976 wrote:

     

    let me ask then - what DOES protect me from Adware? In your opinion?

    Only your own attention to detail. Please read John Galt's How to install Adware. At least two of us have approached Apple about it and they have declined to tackle it. As I've said before, A-V scanners either ignore it or treat it as potentially unwanted software and leave it as a user chore to remove it. My colleague thomas_r. maintains TheSafeMac's Adware Removal Tool which is the most complete solution to getting rid of it there is today, but it does nothing to prevent it.

    LizT1976 wrote:

     

    Do I still need to disable Java on it even tho I don’t use it?

    First things first. Did you ever install it? It doesn't come with OS X any more. There's just enough code to identify the fact that an application or a web site needs it and point you to where it can be downloaded. If you don't see a Java prefs pane in System Preferences you don't have Oracle Java installed. Open the Terminal app (found in /Applications/Utilities/) and either copy and paste or type in:

    jave -version

    after the "$ " prompt and hit return. If you don't get an answer back then you don't have Apple's Java installed.  If you have Java installed then yes, you need to disable the browser plugin.

    I’m back on Chrome so - which plugin should I disable?

    Java. Here's what it looks like when disabled.

    Screen Shot 2014-08-30 at 1.47.55 AM.png

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