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All replies
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Helpful answers
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Aug 30, 2014 6:29 AM in response to sullafelix29by norm123,Hello sullafelix29
For most issues on the Apple TV can be resolved by a two different methods. First just simply restart your Apple TV. After that, if it does not resolve the issue, then a restore would be next to try. If for whatever reason it is still giving you trouble, then try reaching out to Showtime for additional support and you can get in contact with them with the last article.
Apple TV: How to restart your Apple TV
http://support.apple.com/kb/HT3180
Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/HT4367
Contact Apple TV content providers
http://support.apple.com/kb/HT4799
Regards,
-Norm G.
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Oct 25, 2014 3:09 AM in response to norm123by badcyning,Not very helpful, Norm, sorry. This is clearly a showtime issue. I have had problems with audio sync on mobile apps (ios and android), web, and apple tv. Get it together Showtime!
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Nov 23, 2014 10:38 PM in response to sullafelix29by Johnusa2,Youre right, I'm having the same problem. And this isn't on an Apple TV, it's on an iPhone and iPad. Would be nice if tech support read your question before answering.
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Mar 10, 2015 8:51 PM in response to sullafelix29by rvneilson,I'm having the same issue on my iPad and Apple TV. Would be great to see a fix from Showtime!!
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