HT203768: Get help finding missing information in iCloud after restoring an iOS device

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payteninhawaii

Q: I restored my iphone with a back up on my itunes and deleted all my information on the phone...

Well, actually, it's a little more complicated than that.
It all started because out of the blue, all my contacts became unidentifiable(just numbers without any names/labels.) So I looked online for some feedback and most sites said that I should restore settings with back ups from either Itunes or icloud...so I did. I tried to restore it through my itunes because it was the most up to date with my phone, my icloud hasn't been backed up since almost a year ago! Anyways, restored the thing and it went to it's beginning feature greeting me with a "Hello" in many different languages(with a white background and simple black font.) It then asked me to choose a language, then a country/region, wifi, and then set up iphone option-which included-"set up as new iphone, restore from icloud backup, and restore from itunes backup"...I chose itunes backup, which didn't go through...or something because it kept looping from it's "connected to itunes" screen and "connect to itunes"...and restore anything(at least from what i'm seeing.) Anyways, so I idiotically decided to restore from icloud backup just to test if it would work, and it did...erasing all my current data/information and restoring something from January 2014!!! I've been trying to re-restore it back to not having contacts but having my current information on my phone because I could just manually type in all my contacts, that would be better than losing all my current information. Please help me figure out the most effective way to restore/backup my phone back to its normal state!

 

info:
iphone4s-software up to date since yesterday Aug 28, 2014 (and has a back up on itunes from this date as well, which I;ve been trying for a back up format)

 

Thank you,
Payten

iPhone 4S, iOS 7.1.2

Posted on Aug 29, 2014 4:29 AM

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Q: I restored my iphone with a back up on my itunes and deleted all my information on the phone...

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