itunes closes when I open it. It will not stay open
itunes closes immediately upon opening. It will not stay open. I've tried to download again and nothing happens when I click on download.
iPad, Windows Vista
itunes closes immediately upon opening. It will not stay open. I've tried to download again and nothing happens when I click on download.
iPad, Windows Vista
Hey there jchannah,
It sounds like your iTunes application keeps quitting when you open it and you cannot seem to download it again. I would start with these troubleshooting steps in the following article to help you get that resolved:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Start iTunes in Safe Mode
Open iTunes in Safe Mode to isolate any interference from plug-ins or scripts not manufactured by Apple.
- Hold down Shift–Control while opening iTunes. You should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
- Click Continue.
- See if the issue you're experiencing persists in Safe Mode.
If you have the same issue while iTunes is in Safe Mode, proceed to the "Create a new user account" section. If you don't experience the same issue, follow these steps to remove third-party plug-ins.
If the issue persists, you should continue with the next sections in the article.
Thank you for using Apple Support Communities.
Cheers,
Sterling
itunes closes when I open it. It will not stay open