-
All replies
-
Helpful answers
-
Aug 31, 2014 9:49 AM in response to Dieusolaby bobby_d,Hello Dieusola,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning iTunes issues:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Symptoms
You may notice the following symptoms on your Windows PC after installing the iCloud Control Panel, iTunes 10.5 or later, or Safari 5.1 or later:
- iTunes is slow to respond.
- Windows is slow to respond.
- iTunes stops responding when backing up or syncing with an iPhone, iPad, or iPod touch.
- Some processes installed by iTunes are using up a lot of resources in the Windows Task Manager.
- Connecting an iOS device causes iTunes to quit unexpectedly.
- iTunes Store displays an "error 0x80090318" alert.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD