_Bender™

Q: How can I remove the FBI MoneyPak Virus?

My Safari Browser was hijacked and locked by this ransomware virus. Any suggestions as to how to get Safari back? I'm running Lion OS. ClamXav didn't detect any problems on my Mac.

Posted on Aug 29, 2014 4:54 PM

Close

Q: How can I remove the FBI MoneyPak Virus?

  • All replies
  • Helpful answers

  • by Carolyn Samit,Helpful

    Carolyn Samit Carolyn Samit Aug 29, 2014 4:56 PM in response to _Bender™
    Level 10 (124,769 points)
    Apple Music
    Aug 29, 2014 4:56 PM in response to _Bender™

    It's malware but it can be removed ..

     

     

    Download and run the adware removal tool here >   The Safe Mac » Adware Removal Guide

     

    Easy, safe, and only takes a minute or two.

     

     

    ClamXav can't help with malware.

  • by Kappy,Helpful

    Kappy Kappy Aug 29, 2014 5:07 PM in response to _Bender™
    Level 10 (271,860 points)
    Desktops
    Aug 29, 2014 5:07 PM in response to _Bender™

    Helpful Links Regarding Malware Problems

     

    If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide and The Safe Mac » Adware Removal Tool. Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.

     

    An excellent link to read is Tom Reed's Mac Malware Guide.

    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.

    See these Apple articles:

     

      Mac OS X Snow Leopard and malware detection

      OS X Lion- Protect your Mac from malware

      OS X Mountain Lion- Protect your Mac from malware

      OS X Mavericks- Protect your Mac from malware

      About file quarantine in OS X

     

    If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)

     

    From user Joe Bailey comes this equally useful advice:

     

    The facts are:

     

    1. There is no anti-malware software that can detect 100% of the malware out there.

    2. There is no anti-malware that can detect anything targeting the Mac because there

         is no Mac malware in the wild, and therefore, no "signatures" to detect.

    3. The very best way to prevent the most attacks is for you as the user to be aware that

         the most successful malware attacks rely on very sophisticated social engineering

         techniques preying on human avarice, ****, and fear.

    4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on

        your computer is intended to entice you to install their malware thinking it is a

        protection against malware.

    5. Some of the anti-malware products on the market are worse than the malware

        from which they purport to protect you.

    6. Be cautious where you go on the internet.

    7. Only download anything from sites you know are safe.

    8. Avoid links you receive in email, always be suspicious even if you get something

        you think is from a friend, but you were not expecting.

    9. If there is any question in your mind, then assume it is malware.

  • by Barry Hemphill,

    Barry Hemphill Barry Hemphill Aug 29, 2014 4:57 PM in response to _Bender™
    Level 8 (38,185 points)
    Peripherals
    Aug 29, 2014 4:57 PM in response to _Bender™

    There are no viruses that affect a Macrunning OS X.

     

    Take a look at thesafemac.com for tols to remove malware. I have not used the site myself, but many people here recommend it highly.

     

    Barry

  • by Linc Davis,

    Linc Davis Linc Davis Aug 29, 2014 5:59 PM in response to _Bender™
    Level 10 (208,044 points)
    Applications
    Aug 29, 2014 5:59 PM in response to _Bender™

    It's not malware. It's a JavaScript scam that only affects your web browser, and only temporarily.

    1. Some of those scam pages can be dismissed very easily. Press command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page will close. If that doesn't happen, continue.

    2. From the Safari menu bar, select

              Safari ▹ Preferences... ▹ Security

    and uncheck the box marked Enable JavaScript. Leave the preferences dialog open.

    Close the malicious window or tab.

    Re-enable JavaScript and close the preferences dialog.

    3. If the Preferences menu item is grayed out, quit Safari. Force quit if necessary. Relaunch it by holding down the shift key and clicking its icon in the Dock. From the menu bar, select

              Safari Preferences... Privacy Remove All Website Data

    to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize.