Q: When I open safari on my iMac I get a computer scan alert, browser cannot open.- Error codes 0x80070424 and 0x80070005 Call 24x7 Customer care 1-888-379-0514 (Toll Free)
When I open safari on my iMac I get a computer scan alert, browser cannot open.- Error codes 0x80070424 and 0x80070005 Call 24x7 Customer care 1-888-379-0514 (Toll Free) Is this legit what should I do?
iMac, OS X Mavericks (10.9.4), Safari 7.0.6
Posted on Aug 29, 2014 5:06 PM
It's not malware. It's a JavaScript scam that only affects your web browser, and only temporarily.
1. Some of those scam pages can be dismissed very easily. Press command-W to close the tab or window. A huge box will pop up. Press the return key and both the box and the page will close. If that doesn't happen, continue.
2. From the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and uncheck the box marked Enable JavaScript. Leave the preferences dialog open.
Close the malicious window or tab.
Re-enable JavaScript and close the preferences dialog.
3. If the Preferences menu item is grayed out, quit Safari. Force quit if necessary. Relaunch it by holding down the shift key and clicking its icon in the Dock. From the menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
to get rid of any cookies or other data left by the server. Open your Downloads folder and delete anything you don't recognize.
Posted on Aug 29, 2014 5:59 PM