Yukaris
Level 1
(0 points)
Hi,
I have been trying to sync my ipad, and it is stuck on stage 2/8, the backing up stage. I don't think it's actually backing up, because the bar is still in that spiral stage. Does anyone have any idea on how to fix this?
It's been like this for more than half an hour already
iPad 2 Wi-Fi, iOS 7.1.2
Q: Syncing stuck on backup stage
Hi Yukaris,
Welcome to Apple Support Communities.
It sounds like you’re seeing an issue with your PC that is causing iTunes to stop responding or never finish backing up your iPad. Take a look at the article below, it describes a similar issue that’s caused by a software conflict, and try the suggested resolution.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
I hope this helps.
-Jason
