I have just bought a secondhand ipod and I am unable to connect to Itunes
I have bought a secondhand ipod and I am unable to connect to Itunes Store, it is recognised but unable to connect to store and internet
iPod touch
I have bought a secondhand ipod and I am unable to connect to Itunes Store, it is recognised but unable to connect to store and internet
iPod touch
iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem
For internet problems:
Can't connect to the iTunes Store
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
It is recognised just can't connect has previous userid and password
Sent from my iPhone
Sounds like the Activation Lock
iCloud: Find My iPhone Activation Lock in iOS 7
If so then you will either have to enter the Apple ID and password of the previous owner of have them remove the iPod from their account
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
Otherwise return it for a refund. If yo can't do that then turn it into the police since it is of no use to you and it is likely stolen or lost.
I am not able to access the internet either this is his answer below
I don't have the password.... I did explain that in the description...... The last message I sent u explained how to reset the ipod
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
The Ipod is recognised by Itunes and I have synced it, but the problem is that I am not able to connect to Itunes store to download and I am not able to connect to the internet either as both have the previous owners id and internet ip address hard coded
What do you mean by hard code?
Maybe this:
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem
Is this a 5G iPod?
You are not being clear as to what you are trying tod and what exactly happens when you try.
It is an ipod touch 4, I stated that I had connected the ipod to the laptop and Itunes has recognised it and sycned it, what I want to do is download stuff from Itunes for my daughter. I am not able to connect to Itunes or the internet
What is the operating status of the iPod?
Can you use it?
How are you trying to connect to the internet?
I previous told you how to get it to connect to iTunes and how to troubleshoot internet.
GO to setting>itunes and apps and click on the account name of the previous owner and sign out. Then sign in again using your own apple id
I have just bought a secondhand ipod and I am unable to connect to Itunes