My FaceTime has asked for my password, I entered what I thought it was but it wouldn't accept it so I reset it but it won't accept any of the passwords I reset

Question

My FaceTime has asked for my password, I entered what I thought it was but it wouldn't accept it so I reset it but it won't accept any of the passwords I reset

My FaceTime has suddenly started asking for my password. I entered the password I thought was correct but it wouldn't accept it. I reset the password (a number of times) but it still won't accept any of e passwords I rest, yet my iPad will accept the password to manage my account. It doesn't make sense I thought it was the same password for all??

Thanks

iPad, iOS 7.0.4

Posted on Aug 30, 2014 12:05 AM

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Answer 1

mario49

Community Specialist

Sep 2, 2014 6:50 AM in response to Carolineoconnor59

Hey Carolineoconnor59,

Thanks for the question. After reviewing your post, it sounds like you are having difficult time signing in to FaceTime. Is there a message it gives you when it does not sign in? This article may be able to help you out.

FaceTime, Game Center, Messages: Troubleshooting sign in issues

http://support.apple.com/kb/TS3970

Thanks for using Apple Support Communities.

Have a nice day,

Mario

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Answer 2

cdawg76

Level 1

10 points

Nov 25, 2014 6:22 AM in response to Carolineoconnor59

I had the same problem, try something then watch the stupid wheel spin. I called 1-800-275-2273 and spoke to customer service for about an hour trying different things. I was about to give up when he asked me to look my system preference then open the time and date. He told me to check the Auto box for time. I was then able to log on to IMessage and Face time. Definitely worth checking out.

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