HT204632: Availability of iTunes redownloads
Learn about Availability of iTunes redownloads
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Helpful answers
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by King_Penguin,Aug 30, 2014 12:24 AM in response to ferdinandfrompretoria
King_Penguin
Aug 30, 2014 12:24 AM
in response to ferdinandfrompretoria
Level 10 (132,848 points)
iTunesYou are looking in the Purchased link under Quick Links on the right-hand side of the iTunes store homepage, and do the artists that you've bought music from show on the left-hand side of that screen ? If you've changed countries since buying the music, or if the rights-holder has removed the music from the store, then you won't be able to redownload it - it also won't show if it's hidden : iTunes Store: Hiding and unhiding purchases.
Or if you go into the Store tab in Edit > Preferences and click on 'show iTunes in the Cloud purchases' do they then show in the Music part of your iTunes library with a cloud icon against them for redownloading ?
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Aug 31, 2014 9:48 AM in response to King_Penguinby paul.fielding,So, Anyone know what happened to the "Show iTunes in the Cloud" checkbox? It appears that with the most recent iTunes, that checkbox has gone away....
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Aug 31, 2014 11:58 PM in response to paul.fieldingby King_Penguin,I can't see what see your screenshot (did you add it via the camera icon in the reply box ?). On previous versions it sometimes didn't show for me, but I haven't had any problems on the current version (yet). You've tried re-dowloading iTunes and reinstalling it ?
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Sep 1, 2014 8:10 AM in response to King_Penguinby paul.fielding,Yup, I added the image, I'm looking at it in the thread right now. I haven't tried re-installing, though I would have been surprised if that's the issue given that this is happening on multiple computers/OSes. I might give it a try, though, for lack of having something better to try....
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Sep 1, 2014 8:24 AM in response to paul.fieldingby King_Penguin,I've tried 3 browsers and it doesn't show - but other people have commented on images not always showing. This is the whole of the Store tab that I see on my Mac :
Apart from the Cloud tick box missing, does the rest of your Store tab look like mine ? You could try clicking the two 'reset' buttons on the Advanced tab in Preferences and see if that makes any difference


