Deldelcai
Level 1
(0 points)
Recently, iCloud is sending messages that I am running out of storage space. It says I have used 4.8GB out of the 5GB available to me. However, the storage space by apps does not add up to the shown used space.
How do I resolve this problem?
MacBook Pro, Mac OS X (10.7.5)
Q: iCloud "running out of storage space"?
Hello Deldelcai
If you are having issues with your iCloud storage, then take a look on your iOS device and look to see if you have any back ups that may be taking up that space. Check out the article below for more information.
iCloud: Troubleshooting creating an iCloud backup
http://support.apple.com/kb/TS3992
Regards,
-Norm G
Hey Deldelcai
If you have counted up everything and it is still not then I would recommend using wine of Apple's other support resources and contacting Apple directly to investigate what is taking up that space.
https://getsupport.apple.com/GetproductgroupList.action
Regards,
-Norm G.
