Nimasha Sewwandi Perera
Level 1 (0 points)

Q: iPad Air 32GB Wifi model, won't turn on, recover, restore, with error 4005 after trying to use facetime, switched off. :( HELP!

bought my mom a new iPad Air 32GB WiFi model via eBay and got it yesterday. It worked all fine and I even updated it to the latest iOS version. It worked all fine for the next few hours until I tried to have a facetime call using my iPad Air. Somehow within few seconds after the call being initialized, my moms iPad got switched off. I tried almost all the solutions I found via Apple community, google and other sites. None of them worked. ( Restore, Recovery, DFU Mode, Pressing Home and ON/OFF switch etc ) Somehow I managed to connect the iPad to itunes and when i press the restore button, I get error 4005 after 5 - 10 mins appearing 'waiting for iPad' message. I am in Sri Lanka and I have no Apple Stores here, or authorized service providers. since this isn't a fault of the ebay seller, cannot return it too. Please help me!

iPad Air Wi-Fi, iOS 7.1.2

Posted on Aug 30, 2014 8:51 AM

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Nimasha Sewwandi Perera

Q: iPad Air 32GB Wifi model, won't turn on, recover, restore, with error 4005 after trying to use facetime, switched off. :( HELP!

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  • by Texas Mac Man,

    Texas Mac Man Texas Mac Man Aug 30, 2014 9:25 AM in response to Nimasha Sewwandi Perera
    Level 8 (46,611 points)
    Aug 30, 2014 9:25 AM in response to Nimasha Sewwandi Perera

    How to Fix iTunes Error 4014/4013 and Upgrade Your iPhone Successfully

    http://www.igeeksblog.com/how-to-fix-itunes-error-4014-4013/

     

    iOS: Restore errors 4005, 4013, and 4014

    http://support.apple.com/kb/TS5314

     

    Cheers, Tom 

  • by Nimasha Sewwandi Perera,

    Nimasha Sewwandi Perera Nimasha Sewwandi Perera Aug 30, 2014 9:37 AM in response to Texas Mac Man
    Level 1 (0 points)
    Aug 30, 2014 9:37 AM in response to Texas Mac Man

    Hi Tom,

     

    Thank you very much for your time and trying to help me on this issue. I really appreciate it.

     

    I went through those steps more than few time since yesterday ( saw you had posted this solution on a similar issue by another user )

    still no luck. Now I cannot exit from DFU mode, or either restore it due to 4005 error. ( since its a new iPad, i only had few apps installed. so not going to loose much data as well ). I also try to exit DFU mode by using few third party apps such as Wondershare Dr.Fone, Phone Rescue, ReiBoot, RecBoot. Only wondershare Dr.Fone app showed me a screen with a message saying the iOS device is 'not in normale mode, press home + off/on button to switch to normal mode, which never worked either.

     

    Really appreciate your help but I am open for more solutions other than Restore, Recovery Mode, DFU mode or any method to overcome error 4005. I would also like to know are there any softwares to diagnose the iPad Air to detect whats wrong with it. so that I can be sure if it is a hardware failure or firmware issue.

     

    Thanks in advance,

    Nimasha

  • by Nimasha Sewwandi Perera,

    Nimasha Sewwandi Perera Nimasha Sewwandi Perera Aug 30, 2014 9:44 AM in response to Nimasha Sewwandi Perera
    Level 1 (0 points)
    Aug 30, 2014 9:44 AM in response to Nimasha Sewwandi Perera

    To be more precise of the methods I tried,

     

    Entering recovery mode/ restoring via iTunes on both Mac/Win8 - didnt work

    Tried DFU mode - nothing

    Changed cables, USB ports

    Tried via Mac OS, and Win 8

    In Win 8 - repaired driver to detect the iPad - still was facing error 4005

    Charged for several hours via a wall outlet - can't switch on yet

    Tried 3rd party apps - Wondershare Dr.Fone, ReiBoot etc

  • by bsnaggy,

    bsnaggy bsnaggy Jan 23, 2015 8:01 AM in response to Nimasha Sewwandi Perera
    Level 1 (0 points)
    Jan 23, 2015 8:01 AM in response to Nimasha Sewwandi Perera

    I had the same issue. One day it is working fine and then the next morning it is stuck in loop mode giving me the 4005 error.

     

    Here is how I fixed it by accident.

     

    LET THE IPAD's BATTERY DRAIN TO NOTHING.

     

    It took 3 days but after it drained I plugged it into a wall outlet for about 30 minutes until it gave me the "plug  pad into itunes" icon.

     

    Did that and voila! It started restoring.


    Hope this helps someone out there.