Q: How to fully remove InstallMac from my Macbook Pro and Google Chrome?
So I was dumb and decided to download some apps without paying attention and decided to download InstallMac into my Macbook Pro. I have done some previous research and installed the Adware Removal Tool and it did help delete some of the items, but I think there's still more to delete that the adware removal tool did not get.
Whenever I search something on Google Chrome, the address bar will show search.strtpoint.com before redirecting to my search. For example if I type the letters dasf in the search bar on Google Chrome it will show the url: http://search.strtpoint.com/results.html?c=17&v=insMac&t=1408&ap=997010&q=dasf, and then direct me to google search.
I've tried using Avast full system scan and many of the items couldn't be deleted. It would say, Unable to scan: 1675 items and about 37 infections and I believe this is all from the Install Mac that I've downloaded. Please help. I'm really trying to find a way to fix this but I can't find any solutions and I think it's slowing my computer down as well.
MacBook Pro, OS X Mavericks (10.9.4)
Posted on Aug 30, 2014 2:07 PM
No I do not. And I did the checked Safari's extensions and there's nothing there. However I did solve my problem simply by using the Adware Removal Tool and then resetting Google Chrome. Next, I used Avast to do a full system scan and found several infections. Avast could not delete it for some reason, but fortunately it showed the file path of the Genio and I was able to manually delete it from there. The Genio was on some sort of Installer and was running on a Volume that I needed to eject and then delete the .dmg file. So that's how I solved my problem if anyone else has a similar problem and comes across this.
Posted on Sep 1, 2014 9:48 PM