violetsmama1001
Level 1 (0 points)

Q: changing users

My husband and I are getting divorced. I am keeping the macbook pro, my ipod and ipad but he is keeping the itunes account. I changed the user on my macbook and changed it to my new itunes account but all the itunes content still appears. Also on my mobile devices. I am not sure how to get started on a new account with out losing my pictures and documents. I know I will loose my music, videos and apps that were purchased on the old itunes account.

Thanks for your help.

Posted on Aug 30, 2014 7:08 PM

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violetsmama1001

Q: changing users

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  • by Brett L,

    Brett L Brett L Sep 2, 2014 9:10 AM in response to violetsmama1001
    Community Specialists
    Sep 2, 2014 9:10 AM in response to violetsmama1001

    Hi violetsmama1001,

     

    My sympathies concerning your situation. I know how difficult it can be to divide up property and doing so with digital property is even more difficult.

     

    For the music on your computer, you will want to de-authorize the computer from the Apple ID being used to purchase the music. See this article -

     

    Deauthorize your computer using iTunes

    http://support.apple.com/kb/HT6283

     

    Note that this does not remove the content associated with that Apple ID, which will have to be removed manually.

     

    Once you have removed the iTunes store content (music, videos, apps) from the computer, you can then sync your iOS devices to the computer.

     

    Thanks for using Apple Support Communities.

     

    Best,

     

    Brett L