HT3204: iTunes for Windows: Network Connectivity Tests

Learn about iTunes for Windows: Network Connectivity Tests

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swwedel

Level 1 (0 points)

Q: I cannot get icloud or itunes to connect to the itunes store I get the error code 80090318. What can I do to get connected?

I have tried to connect to the icloud. I am running windows 7 professional with Total Guard virus support. I have tried with the virus program off and it will not connect. I get the error code 80090318. I also cannot connect to the itunes store. What do I need to do?

iPad, iOS 6.1.4

Posted on Aug 30, 2014 6:05 PM

I have this question too

Q: I cannot get icloud or itunes to connect to the itunes store I get the error code 80090318. What can I do to get connected?

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by joe_73,

joe_73 Sep 2, 2014 9:15 AM in response to swwedel
Level 3 (700 points)

Sep 2, 2014 9:15 AM in response to swwedel

Hi swwedel,

Welcome to the Apple Support Communities!

Please use the attached article to help your troubleshoot the error code you are receiving.

Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123

Have a great day,
Joe
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HT3204: iTunes for Windows: Network Connectivity Tests

Q: I cannot get icloud or itunes to connect to the itunes store I get the error code 80090318. What can I do to get connected?

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by joe_73,

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