-
All replies
-
Helpful answers
-
Aug 31, 2014 7:14 AM in response to ttqd83by King_Penguin,We are fellow users here on these forums, you're not talking to iTunes Support nor Apple
From Apple ID: Can't sign in with two-step verification :
If you lost your Recovery Key
As long as you remember your Apple ID password and still have access to one of your trusted devices, you can sign in and create a new Recovery Key.
- Go to My Apple ID, select "Manage your Apple ID," and sign in.
- Under Edit your Apple ID, select "Password and Security."
- Under Recovery Key, select Replace Lost Key and follow the onscreen instructions.
Note: Your old Recovery Key will be deactivated immediately and cannot be used to reset your password or access your account
If you've disabled your account then see if you can get it re-eanbled via http://appleid.apple.com and 'reset your password'
-
Aug 31, 2014 7:18 AM in response to King_Penguinby ttqd83,Hi!
In this case i can not access due to account locked!
So i need to recovery my account!
And system ask my revovery key! (This key i'm forgot it!!!)
-
Aug 31, 2014 7:35 AM in response to ttqd83by King_Penguin,If you've disabled your account and can't get it reset via the link that I gave then try contacting Support in your country to see if they can enable it so that you can then request a new recovery key : Apple ID: Contacting Apple for help with Apple ID account security