IRedM
Level 1 (0 points)

Q: Standard bank knows nothing about the prepaid gift card but the Sandton mall gift card which I was told I can't use for online purchases. I then bought an App Store gift card which currently I can't redeem with a South African Billing Address. Help.

Standard bank knows nothing about the prepaid gift card but told me about the Sandton mall gift card which I was told I can't use for online purchases. I then bought an App Store gift card which currently I can't redeem with a South African Billing Address (Mandatory but there's no South Africa appearing in the list of countries from the online store section). Please help since I've already bought the the App Store cards.

iMac, Mac OS X (10.5.8), I also have a Windows 8 laptop

Posted on Aug 31, 2014 8:02 AM

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Q: Standard bank knows nothing about the prepaid gift card but the Sandton mall gift card which I was told I can't use for online pur ... more

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  • by roaminggnome,

    roaminggnome roaminggnome Aug 31, 2014 8:31 AM in response to IRedM
    Level 10 (97,116 points)
    Aug 31, 2014 8:31 AM in response to IRedM

    Not sure what you are trying to accomplish.

     

    You have given no context at all.

     

    Who is Standard bank?  What do they have to do with anything?

     

    What prepaid gift card?

     

    What is a Sandton Mall gift card and what does it have to do with Apple or iPhone or whatever your issue is?

     

    You bought an apps store gift card from where?  An iTunes gift card?  What country?

     

    In what country are you trying to use it?

     

    For what are you trying to use it?

  • by IRedM,

    IRedM IRedM Aug 31, 2014 8:31 AM in response to wegras
    Level 1 (0 points)
    Aug 31, 2014 8:31 AM in response to wegras

    Hi Peter

     

    I bought the App store gift cards not the iTunes ones since I want to buy Quicktime 7 Pro. When I select the App store gift card tab to make the purchase, automatically the form displays a country (USA/UK) at the bottom which is anything but South Africa and renders my billing address incorrect since the is a mandatory section I cannot fill (e.g. State or County) either way.

  • by IRedM,

    IRedM IRedM Aug 31, 2014 8:47 AM in response to roaminggnome
    Level 1 (0 points)
    Aug 31, 2014 8:47 AM in response to roaminggnome

    Hi Roaminggnome

     

    I am trying to buy Quicktime 7 Pro online and I follow all the instructions until I get to a place where I have to specify my payment method and I choose the App Store gift card tab and get stuck there since I am making an online purchase from South Africa and in the Billing Address part of the form, South Africa does appear to be one in the list of countries I can select from and I just noticed that both my voucher pin numbers appear red when 'I type them in. What I'll try now is use my London friend's address for the billing address section and see how that works. Thanks for trying to help guys, I appreciate it.

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Aug 31, 2014 8:55 AM in response to IRedM
    Level 9 (58,127 points)
    iPhone
    Aug 31, 2014 8:55 AM in response to IRedM

    This sounds like an issue with how you have set up your iTunes account. Also, QuickTime Pro is for the computer, not the iPhone, am I correct in that? If that is the case, this really isn't something for the iPhone forum, but I think that Peter's links should provide help. Your billing address has to match the address on your credit card, which then has to match the country you are using for the iTunes store. The problems can also ensue when you are outside of your home country and the computer tends to default the store to a location where you are. You may have to request assistance from iTunes to complete your purchase.

  • by IRedM,

    IRedM IRedM Aug 31, 2014 9:06 AM in response to IRedM
    Level 1 (0 points)
    Aug 31, 2014 9:06 AM in response to IRedM

    You know what guys? I just discovered that the previous owner of my IMac had Quicktime 7 Pro already installed in it and although I wouldn't have minded buying my own I guess I'll use the installed one for the time being. Thanks for the help.