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Q: iPhone backup password

How do I recover and change my password for my iPhone backup? It is not in my keychain

Mac mini, Mac OS X (10.7.2)

Posted on Aug 31, 2014 10:00 AM

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Q: iPhone backup password

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  • Helpful answers

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Aug 31, 2014 10:37 AM in response to dlfishing
    Level 9 (56,810 points)
    iPhone
    Aug 31, 2014 10:37 AM in response to dlfishing

    I am not aware of any method to do this if it is not in Keychain. If you forget the passcode for an encrypted backup, the only option is to delete the backups and create a new one. The information is included in this support document. iTunes: About iOS backups

  • by dlfishing,

    dlfishing dlfishing Sep 2, 2014 7:35 AM in response to ChrisJ4203
    Level 1 (0 points)
    Sep 2, 2014 7:35 AM in response to ChrisJ4203

    I tried that, doesn't work. The password for the encription is stored in your iPhone.

    I finally opened it by doing what others suggested. Kept entering all possible passwords i might have used. Fortunately there does not seem to be a limit on the number of times you can attempt to open it.

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Sep 2, 2014 7:38 AM in response to dlfishing
    Level 9 (56,810 points)
    iPhone
    Sep 2, 2014 7:38 AM in response to dlfishing

    I'm sorry, you tried what and it didn't work? The support document states that if you forget your encryption password, you have to restore as new. That didn't work?

  • by dlfishing,

    dlfishing dlfishing Sep 2, 2014 7:46 AM in response to ChrisJ4203
    Level 1 (0 points)
    Sep 2, 2014 7:46 AM in response to ChrisJ4203

    I deleted the backup from my computer. When I backed up my iPhone again the password requirement was still there.

    I did not want to restore my iPhone, too much data to lose.

  • by defhead,

    defhead defhead Oct 31, 2014 11:37 PM in response to dlfishing
    Level 1 (0 points)
    Oct 31, 2014 11:37 PM in response to dlfishing

    Im so annoyed with Apple and how your left to dry if you forget your backup password that im about to lose it.

     

    I bought a iPhone 6 and now trying to restore my backup to it but of course its asking for a password that I don't even think I setup. I've tried everything from apple id password, defaults, local aadmins everything.

     

    I understand ITunes has encrypted it but they can write something in ITunes to provide a hint or security questions for customers because this is so stupid and my upgrade process from a IPhone 4S to 6 has been a distaster so far.

     

    Im now trying a brute force password cracker and if this doesn't work im over Apple because of this as ive read customer feedback in the forums and they still have not addressed this.

  • by mann8907,

    mann8907 mann8907 Nov 1, 2014 3:10 AM in response to dlfishing
    Level 1 (20 points)
    Nov 1, 2014 3:10 AM in response to dlfishing

    You can't recover it if you don't have it in keychain as the password is not stored on the Apple server its on your local drive. If you have forgotten or lost it its gone. Try to un-tick the encryption next time you backup through iTunes

  • by defhead,

    defhead defhead Nov 1, 2014 2:11 PM in response to dlfishing
    Level 1 (0 points)
    Nov 1, 2014 2:11 PM in response to dlfishing

    Resolved

     

    Tried everything for a day and no passwords worked so I backed up to the ICloud (5 hours) then restored form it and its restored all my mail, calender, contacts & sms's which is what I needed most. Apps and music im getting manually now.

     

    At the same time I downloaded and ran Elcomsoft Phone Password Breaker which cracked the password and it was a 4 digit number which has no relevance to me so not sure if ITunes created it or someone else.

     

    Anyway hope this helps someone else and I strongly think Apple should provide a hint in ITunes to help customers.

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Nov 1, 2014 3:43 PM in response to defhead
    Level 9 (56,810 points)
    iPhone
    Nov 1, 2014 3:43 PM in response to defhead

    If you think Apple should do that, then you need to tell them, not us. We are users like you. Apple gets its feedback HERE, and click on the appropriate link.