so yesterday I was using my phone & I was trying to send a picture to one of my friend & she has a android so I click send & it says cant deliver .... I need help !
iPhone 4, iOS 7.1.2
Is the MMS option enabled at: Settings - General - Messages - MMS Messaging = On?
Have you contacted your cellular provider to be certain the MMS option is enabled for your account?
its already on
Did your friend recently port the number from an iPhone over to the Android?
Have you previously sent MMS messages to this person?
Have you restarted your phone?
Have you attempted to send a MMS messages to other non-iPhone users?
Have you reset the phone?
. Tap and hold the Home button and the On/Off buttons for approximately 15-20 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
No content is affected by this procedure.
yes
yes
yes
no
am I suppose to doing with the screen off ?
The phone needs to be on, but it doesn't matter if the screen is off or on when you initiate the reset.
If you are only seeing this issue with one non-iPhone user, they should check their settings on the phone and contact their cellular provider. The issue may be at their end, not yours.
its happening to all android users like I can send text messages to them but I cant send pictures or videos to them
Contact your cellular provider to be certain MMS is properly configured for your account.
Then contact your carrier Messages sent to/from iPhones to non-iPhones are a carrier side issue, not an Apple side issue.
i cant send pictures to android users
