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Sep 4, 2014 2:36 PM in response to ekusafetymanby matt00,Hey ekusafetyman,
Thanks for the question. Based on the information you have provided, it sounds like you are prompted for a password when restoring your iPhone on your PC. This leads me to believe that your backup may be encrypted, and if so, the following resource may assist you:
iOS: Troubleshooting encrypted backups
http://support.apple.com/kb/TS5162
Thanks,
Matt M.