butterflyshrink
Level 1 (0 points)

Q: Hi. I want to sync my new iPhone 5s. I plug the phone into the computer, and iTunes comes up.  But after a long wait, the message "cannot sync because device timed out."  But the phone is still on.

Hi. I am trying to sync my iPhone 5s for the first time on my computer through iTunes.  I had done this long ago with an older version of iPhone.  I open iTunes, and plug my phone into the USB port.  After a long pause, I get the message:  "Cannot sync because device has timed out".  But my phone is still open, active.  Any suggestions would be must appreciated.

iPhone 5s, iOS 7.1.2

Posted on Aug 31, 2014 8:48 PM

by Ocean20,Solvedanswer
Ocean20 Ocean20
Level 6 (13,601 points)
A:

read this iTunes: Resolve USB-related alerts

Posted on Aug 31, 2014 8:51 PM

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Q: Hi. I want to sync my new iPhone 5s. I plug the phone into the computer, and iTunes comes up.  But after a long wait, the mes ... more

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