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Sep 3, 2014 8:47 AM in response to 1hugefishermanby sterling r,Hey there 1hugefisherman,
It sounds like you are trying to backup your phone but it is taking much longer than expected. Take a look at this info from the following article:
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/TS2529
If iTunes for Windows stops responding or the backup never finishes, follow the steps to fix performance issues.
Thank you for using Apple Support Communities.
All the very best,
Sterling
