jfbiii
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Q: I have an 80gb video iPod not sure about generation but 2006 manufacture date.  Audio via doc is fine but through headphones you only hear wheel clicks.  I reset it and checked volume levels.

I have an 80gb video iPod not sure about generation but 2006 manufacture date.  Audio via doc is fine but through headphones you only hear wheel clicks.  I reset it and checked volume levels.

Posted on Sep 1, 2014 2:19 PM

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jfbiii

Q: I have an 80gb video iPod not sure about generation but 2006 manufacture date.  Audio via doc is fine but through headphones ... more

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  • by Jason L,

    Jason L Jason L Sep 3, 2014 7:53 AM in response to jfbiii
    Community Specialists
    Sep 3, 2014 7:53 AM in response to jfbiii

    Hi jfbiii,

     

    Welcome to Apple Support Communities.

     

    It sounds like you're running into an audio issue when using headphones with your iPod. The article linked below provides troubleshooting tips that will resolve most issues with headphones and an iPod.

     

    iPod troubleshooting basics and service FAQ

    http://support.apple.com/kb/TS1382

    The headphones don't work

    If your iPod's headphones don't work or have static or garbled audio, try connecting them to any other 3.5 mm stereo headphone jack, like the one on your computer. If the issue with the headphones persists, replace them. For an iPod under warranty, you can order a replacement online. Otherwise, check out the cool headphones at the Apple Online Store. If the issue appears to be with the iPod, try resetting it. If that doesn't work, then restore iPod with the latest iPod software using iTunes 7 or later.

     

    I hope this helps.

    -Jason