I can't open my 'manage storage' what to do?

I cant open 'manage storage' it loads first but then it stops after 1 sec, nothing happens. I need to chekk what i have on my iCloud so i can delete some things so i can copy my iPhone on it. But i can't do it because i can't go in on 'manage storage'... Is something wrong with my iPhone or wrong with iCloud..? i updated my iPhone to the last iOS but still doesn't want to work. what should i do?

iPhone 5s, iOS 7.1.2

Posted on Sep 1, 2014 3:18 PM

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Posted on Sep 3, 2014 9:27 AM

Hello, SandraTyp.


Thank you for visiting Apple Support Communities.


Try closing all opening applications and power cycle the device. Once this is done test to see if you can manage your storage.


iOS: Force an app to close

http://support.apple.com/kb/ht5137


Turn your iOS device off and on (restart) and reset

http://support.apple.com/kb/ht1430


Cheers,


Jason H.

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Question marked as ⚠️ Top-ranking reply

Sep 3, 2014 9:27 AM in response to SandraTyp

Hello, SandraTyp.


Thank you for visiting Apple Support Communities.


Try closing all opening applications and power cycle the device. Once this is done test to see if you can manage your storage.


iOS: Force an app to close

http://support.apple.com/kb/ht5137


Turn your iOS device off and on (restart) and reset

http://support.apple.com/kb/ht1430


Cheers,


Jason H.

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I can't open my 'manage storage' what to do?

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