HT201419: Get help with Mail on your iPhone, iPad, and iPod touch

Learn about Get help with Mail on your iPhone, iPad, and iPod touch
Very Baffled
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Q: have just updated iphone 4 to ios 7 and my inbox has disappeared hoe do i restore it


have just updated my iphone 4s to ios 7 and my inbox has disappeared from my email mailboxes, how do i restore it?

iPad (3rd gen) Wi-Fi, iOS 6.0.1, Just bought iPhone 4s - not yet set

Posted on Sep 2, 2014 11:29 AM

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Very Baffled

Q: have just updated iphone 4 to ios 7 and my inbox has disappeared hoe do i restore it

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  • by ChrisJ4203,Helpful

    ChrisJ4203 ChrisJ4203 Sep 2, 2014 11:52 AM in response to Very Baffled
    Level 9 (59,808 points)
    iPhone
    Sep 2, 2014 11:52 AM in response to Very Baffled

    What troubleshooting have you done? Try a reset, hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot and no data will be lost.

     

    If you open the Mail app, is the account still listed there?

  • by Very Baffled,Helpful

    Very Baffled Very Baffled Sep 2, 2014 12:22 PM in response to ChrisJ4203
    Level 1 (0 points)
    Sep 2, 2014 12:22 PM in response to ChrisJ4203

    Thank you Chris for your speedy response.

    I seemed to have resolved the issue just before your reply but in truth I don't know how??? I obviously, unwittingly, tapped/selected the right  buttons which appear to have restored the Inbox. The mailboxes are not in their original order but I'll settle for having the Inbox back for now.

    I shall bear in mind your suggestion for the future.

    Thank you

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Sep 2, 2014 12:59 PM in response to Very Baffled
    Level 9 (59,808 points)
    iPhone
    Sep 2, 2014 12:59 PM in response to Very Baffled

    If you go into the Mail app which will bring up the Mailboxes screen, tap on the Edit button in the top right of the screen. This area allows you to edit what boxes you see and the order they appear on the screen. If you hold on to the 3 lines on the right side, you can slide the order around. Hope that helps.