KeyLaurent
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Q: Impossible to create a AIM account in Messages

In Messages, when i want to create a AIM account (like my other two Mac). I go to, Preferences, Internet account, add a other account, "Other messages account..." and click Continue.  But in the next dialog box AIM is not visible (just Google Talk, Jabber and Yahoo are visible but not AIM !!) from the Account type drop down (in my two other Mac with exactly the same settings i can see one more menu in the drop down with AIM...) but not with my last computer. Can you help me ?

MacBook Pro, OS X Mavericks (10.9.4), Messages 8.0

Posted on Sep 2, 2014 3:02 PM

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KeyLaurent

Q: Impossible to create a AIM account in Messages

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  • by Linc Davis,

    Linc Davis Linc Davis Sep 2, 2014 6:58 PM in response to KeyLaurent
    Level 10 (208,037 points)
    Applications
    Sep 2, 2014 6:58 PM in response to KeyLaurent

    Upgraded to Mavericks and cannot connect AIM to Messages

  • by KeyLaurent,

    KeyLaurent KeyLaurent Sep 2, 2014 10:54 PM in response to Linc Davis
    Level 1 (0 points)
    Sep 2, 2014 10:54 PM in response to Linc Davis

    Thanks Davis, but i have no AIM menu in the drop down menu of the "Add Message Account window" (i have just Google Talk, Jabber and Yahoo)

  • by Linc Davis,

    Linc Davis Linc Davis Sep 3, 2014 8:15 AM in response to KeyLaurent
    Level 10 (208,037 points)
    Applications
    Sep 3, 2014 8:15 AM in response to KeyLaurent

    Please post a screenshot that shows what you mean. Be careful not to include any private information.

    Start a reply to this message. Drag the image file into the editing window to upload it. You can also include text in the reply.

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Sep 3, 2014 1:40 PM in response to KeyLaurent
    Level 9 (73,348 points)
    Applications
    Sep 3, 2014 1:40 PM in response to KeyLaurent

    Hi,

     

    AS AIM is AOL Instant Messenger you need to use th AOL option.

     

     

    3Sigcopy2.png

    9:40 pm      Wednesday; September 3, 2014

     

    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • by KeyLaurent,

    KeyLaurent KeyLaurent Sep 4, 2014 5:03 AM in response to Linc Davis
    Level 1 (0 points)
    Sep 4, 2014 5:03 AM in response to Linc Davis

    Hi, On the left my new comptuter without the menu AIM and on the right my older with the AIM menu, both computers have exactly the same configuration. Thanks in advance for your help.

    Capture d’écran 2014-09-03 à 18.56.50.jpg

  • by KeyLaurent,

    KeyLaurent KeyLaurent Sep 4, 2014 5:05 AM in response to Ralph Johns (UK)
    Level 1 (0 points)
    Sep 4, 2014 5:05 AM in response to Ralph Johns (UK)

    The AOL option is also not workingCapture d’écran 2014-09-04 à 14.04.28.jpg

  • by Linc Davis,

    Linc Davis Linc Davis Sep 4, 2014 7:25 AM in response to KeyLaurent
    Level 10 (208,037 points)
    Applications
    Sep 4, 2014 7:25 AM in response to KeyLaurent

    If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.

    If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault startup volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main Recovery screen.

    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

    If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode. All other data will be preserved.

    *The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later.

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Sep 4, 2014 10:30 AM in response to KeyLaurent
    Level 9 (73,348 points)
    Applications
    Sep 4, 2014 10:30 AM in response to KeyLaurent

    Hi

     

    Try it without the "@aol.com" part of the name  (I.e. just your username part.)

     

     

    3Sigcopy2.png

    6:30 pm      Thursday; September 4, 2014

     

    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

  • by KeyLaurent,

    KeyLaurent KeyLaurent Sep 4, 2014 11:06 AM in response to Ralph Johns (UK)
    Level 1 (0 points)
    Sep 4, 2014 11:06 AM in response to Ralph Johns (UK)

    The aol.com comes automatically... i don't write it.

  • by Ralph Johns (UK),

    Ralph Johns (UK) Ralph Johns (UK) Sep 4, 2014 11:32 AM in response to KeyLaurent
    Level 9 (73,348 points)
    Applications
    Sep 4, 2014 11:32 AM in response to KeyLaurent

    Purposely shorten the name then.

     

     

    3Sigcopy2.png

    7:32 pm      Thursday; September 4, 2014

     

    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad