valhalla_patrick

Level 1 (0 points)

Q: Songs cutting off

I have songs purchased from iTunes that cut off 20 to 60 seconds before the song is over. Why is this happening?

iPod classic, Windows 7

Posted on Sep 2, 2014 7:40 PM

I have this question too

Solved

Community Specialists

A:

Hi Valhalla_patrick,

You're very welcome. I'm happy that it solved the issue.

Take care,

Alex H.

Posted on Sep 6, 2014 2:33 PM

Q: Songs cutting off

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Helpful answers

by alex_h1,

alex_h1 Sep 5, 2014 10:26 AM in response to valhalla_patrick
Community Specialists

Sep 5, 2014 10:26 AM in response to valhalla_patrick

Hello valhalla_patrick,

Thanks for using Apple Support Communities.

What I recommend is to first delete the song and download the file by following the steps below.

How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772

Download past purchases
http://support.apple.com/kb/HT2519

Take care,
Alex H.
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by valhalla_patrick,

valhalla_patrick Sep 6, 2014 1:26 PM in response to alex_h1
Level 1 (0 points)

Sep 6, 2014 1:26 PM in response to alex_h1

Thanks Alex! Worked like a charm. Very simple solution. In fact, once I deleted the song, a cloud icon showed up next to the song title (it stayed in my list), and it gave me the option to redownload right there. Thanks again!
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by alex_h1,Solvedanswer

alex_h1 Sep 6, 2014 2:33 PM in response to valhalla_patrick
Community Specialists

Sep 6, 2014 2:33 PM in response to valhalla_patrick

Hi Valhalla_patrick,

You're very welcome. I'm happy that it solved the issue.

Take care,
Alex H.
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by Kimavh,

Kimavh Feb 21, 2015 9:49 AM in response to alex_h1
Level 1 (0 points)

Feb 21, 2015 9:49 AM in response to alex_h1

I have this same problem on hundreds of songs for some time now. Due to more pressing medical and life issues I kept putting this off. Is there an easier way then attempting to make a list of every dong that does it as I'm playing iTunes (driving, running around, etc). Then deleting them, then re-downloading. Plus some of the songs are from cds. How did the files become corrupted in the first place? This is an iTunes issue that has been going on for some time now (based on complaints in the communities going back to 2012). I have over five thousand songs in my itunes files.
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