kittyc1984

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Q: I can't seem to unlock my phone I have the code from vodaphone but don't no what to do

I got a iPhone 4 it was locked so I requested it to b unlocked from Vodafone I received the code today but don't now how to or were to put the code

iPhone 4

Posted on Sep 3, 2014 1:41 AM

I have this question too

Q: I can't seem to unlock my phone I have the code from vodaphone but don't no what to do

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Helpful answers

by brenden dv,

brenden dv Sep 5, 2014 7:18 AM in response to kittyc1984
Community Specialists

Sep 5, 2014 7:18 AM in response to kittyc1984

Hi kittyc1984,

You may want to verify with your carrier that you were requesting a carrier unlock (for using the iPhone on a different carrier), as opposed to something like a SIM PIN unlock code. You may find the following article helpful:

iPhone: About unlocking
http://support.apple.com/kb/HT5014

If you *were* requesting a SIM PIN unlock code, you may find this article more useful:

iOS: Understanding the SIM PIN
http://support.apple.com/kb/HT1316

Regards,
- Brenden
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