I was installing version 1.1.2 or something like that, the process was going fine, then I got the screen on my iPod .the black screen with the apple in the middle with a littlke loading bar on the bottom. so i left it there to finish loading. when i went back to it, it got stuck on that screen. nothing i do works to get it out. i'm holding the power button, it won't turn off, i'm pressing the middle button on the menu button, it won't reset. nothing. Please help~!
This is EXACTLY what had happened to me!
And I'm pretty upset because it's been about five days already and still no luck. There's no answer I've found yet, so I'm going to try to take it into the store tomorrow (doubt anything will happen though).
Restoring iPod to factory settings
Learn how to restore iPod, iPod mini, and iPod nano to factory settings.
If you need to restore an iPod shuffle, click here.
Background
It is important to understand the difference between "update" and "restore". Update simply installs the software that controls iPod and does not affect the songs and files stored on iPod's disk. Restore erases the iPod's disk and restores iPod to its original factory condition.
Warning: because Restore erases all of the songs and files on iPod, make sure to back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library. If you use the Nike + iPod Sport Kit, see this document for more information.
How to restore iPod
Ensure that you have an active Internet connection as new versions of iTunes and iPod Software may need to be downloaded to your computer.
Download and install iTunes 7.0 or later if you do not already have it installed.
Open iTunes, and then connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source pane in iTunes.
Select your iPod in the Source pane and you will see information about your iPod appear in the Summary tab of the main iTunes windows.
Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:
Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
If you are using a Mac, a message will appear prompting you to enter an administrator’s name and password.
A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will present one of two messages on screen with instructions specific to the iPod model you are restoring.
Restore Instruction 1: Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Restore Instruction 2: Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
I cannot restore as my ipod does not register in the source panel in itunes7.........was thinking of formatting in my computer and hoping itunes7 would recognize it then?
I to downloaded version7 at weekend and updated ipod! it reads it in itunes and downloads on to ipod, but the do not disconect stays on ipod screen the only way to resolve this is by resetting ipod by pressing menu and select together untill i can hear the disc stop spinning but even this only seems to cure it for a matter of about 30secs then ipod freezes again!! have run everything advised on hp and apple site and nothing works unlike you guys im bald so no hair to pull out but if i had it would be gone now!! also comes up with when i restore ipod can not be updated or written to what can i do ?
