My @me email quit working last night. Also, my numbers program won't work anymore because it wants to update but I can't because the user name isn't working. I can't use it at all. It's like all the @me I have been using until last night is gone and I am stuck.
MacBook Pro, OS X Mavericks (10.9.4)
Hello there, Peggy.
The following Knowledge Base article offers up some great steps for troubleshooting iCloud account issues:
iCloud: Account troubleshooting
http://support.apple.com/kb/TS3988
Initial troubleshooting steps
- Check System Status to make sure there are no outages or scheduled maintenances currently affecting your iCloud account. System Status is available from the iCloud Support website.
- Update your computer or device to the latest software version. See iCloud system requirements for more information.
- Ensure that you are logged in to iCloud with your Apple ID on your iOS device, Mac, or PC:
iOS 5 or later:
- Tap Settings > iCloud.
- Review the iCloud settings to make sure the account is set up properly.
OS X Lion 10.7.5 or later:
- Go to the Apple () menu > System Preferences, and click iCloud.
- Verify that you are signed in. If necessary, click the Account Details button for more information.
Windows 8:
- Move the pointer to the upper-right corner of the screen to show the Charms bar, click the Search charm, then click iCloud Control Panel on the left.
- Verify that you are signed in with the correct Apple ID.
- In Windows 7 or Windows Vista:
- Choose Start Menu > All Programs > iCloud > iCloud.
- Verify that you are signed in with the correct Apple ID.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
me account quit working
