Hey Lynette1234, As UbuntuXP stated check and clean the port of foreign debris. Lint packed in the bottom of the charging port is most often the problem, This seems to be more of an issue with the lighting ports used on the iPod 5. The following will help you clear / clean the lighting port on an iPod 5. Try using a strong light and a magnifying glass to look into the port, using a soft brush to carefully remove any debris, if you must a non-conductive probe may be needed, I find a round wooden toothpick work well. Avoid touching or bending the gold contact pins on the long side of the port. Damage them and you will have a costly repair. Also, make sure the silver lock springs (looks like silver bump on each end) on the short sides of the port are free to move, if not clear the debris. If the older 30 pin type, same thing avoid touching, bending the contacts, and remove all foreign debris. Many report a soft toothbrush works well or a toothpick. Avoid using solvents if the contact pins appear corroded, generally plugging / plugging the charger end , about 12 times will clean dirty contacts. If you must, a cotton swab cut to fit the port with a drop of 91% isopropyl alcohol on it, (you want the swab damp, NOT wet or dripping), will remove most any corrosion. simply run the swab in and out as if you were plugging it in until the swab comes out clean. May need to use more than one swab. But check for lint / foreign debris first. Good luck. Cheers.